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Sony SupportWireless Headphones

Bluetooth Headphones

    Where is the model name located on my product

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    DownloadsManualsQuestions & Answers

    Discover 360 Reality Audio

    Learn more ➤
    Important Information

    Recommended Articles

    Benefits for using Sony | Headphones Connect app
    Headphones Troubleshooting Guide
    Find what you are looking for...manuals, firmware, drivers, specifications and more
    Headphones Maintenance Tips
    Protecting the Headphones from accidents or malfunction caused by water / dirt / foreign objects when charging
    Note on prolonged wearing of Headphones

    Models: 105

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • WF-1000XM4
      DownloadsManualsQuestions & Answers
    • WH-1000XM5
      DownloadsManualsQuestions & Answers
    • WF-C500
      DownloadsManualsQuestions & Answers
    • WH-CH510
      DownloadsManualsQuestions & Answers
    • WI-C100
      DownloadsManualsQuestions & Answers
    • WI-XB400
      DownloadsManualsQuestions & Answers
    • WH-1000XM4
      DownloadsManualsQuestions & Answers
    • WH-CH710N
      DownloadsManualsQuestions & Answers
    • WF-XB700
      DownloadsManualsQuestions & Answers
    • WF-1000XM3
      DownloadsManualsQuestions & Answers

    Important Information

    • Notice to customers using the wireless headset SBH56, Xperia Ear XEA10, Xperia Ear Duo XEA20 and Xperia Touch G1109
    • Notification for connection issue of WF-1000XM3 and Apple devices using iOS13.1 - Updated on 5th Nov 2019
    • Notice to customers using Wireless Stereo Headset, WI-SP510 - Updated on 25th Nov 2021

    Questions & Answers

    • How to pair your Bluetooth headphones with another device
    • How to reset or initialize the Wireless Headphones
    • How to pair your headphones to a macOS or Windows laptop / computer
    • The noise canceling effect is not sufficient. (WF-1000XM3)
    • There is no sound from the truly wireless headphones, or sound is only heard from one side.
    • The wireless headset cannot be charged or does not turn on (WF-1000XM3)
    • How to check the remaining battery level of the charging case.
    • Unable to charge the wireless headset (WF-1000X / WF-SP700N).
    • Sound or Bluetooth connection cuts or noise occurs from the headphones or speakers.
    • What is Noise-Cancelation and what can I expect?
    • What is the Noise Cancellation optimiser function?
    • How to optimise Noise Cancellation to match your listening style
    • Using Noise Cancellation without playing music
    • How to pair your Bluetooth headphones with another device
    • I can't pair the Bluetooth headphones, speaker, or audio system to a computer
    • Sound or Bluetooth connection cuts or noise occurs from the headphones or speakers.
    • How to pair a Bluetooth speaker with a source device.
    • How to pair your headphones to a macOS or Windows laptop / computer
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      Find information on Tourist Limited Warranty

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    Videos

    [VIDEO] How To: Connect Bluetooth Headphones to your Sony TV
    > Watch this video in the article
    [VIDEO] Bluetooth Series - How to pair devices
    > Watch this video in the article
    [VIDEO] Bluetooth Series - Essential troubleshooting
    > Watch this video in the article
    [VIDEO] Bluetooth Series - Pairing devices with NFC (Near Field Communication)
    > Watch this video in the article

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