Uh oh.

It looks like JavaScript is disabled in your browser. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript.

Welcome to Sony Support

Where is the model name located on my product

Important Information

Select your product type

Popular Topics

Important Information

End of support notification for products using the Windows 7 operating system
Notification for connection issue of WF-1000XM3 and Apple devices using iOS13.1 - Updated on 5th Nov 2019
Security Update Program for VAIO Update
Notice to owners of BRAVIA KDL-60W850B/ KDL-60W857B/ KDL-70W850B/ KDL-70W857B
Termination of Map View in PlayMemories Home (Windows version) and the map display function in GPS Image Tracker
Notification of system software updates for customers using the α7R III (ILCE-7RM3) and α7 III (ILCE-7M3) interchangeable lens digital cameras
Notice concerning counterfeit Sony Rechargeable Battery Packs “NP-FZ100”
SONY VAIO Wireless LAN (Wi-Fi) Communication Standard WPA2 Vulnerability - 8th Feb 2018
End of support notification for products using the Windows Vista operating system
Caution: The use of Sony's Li-Ion Cell battery in eCigarettes and vape pens is not advisable
[New Update] Notification of Free Replacement Battery Pack for the VGP-BPS26 in VAIO Personal Computer
Notice for Free Repair for Customers of Sony BRAVIA LCD TV KD-55X9300D/ KD-65X9300D

Support Community
A place where you can find solutions and ask questions
Contact support
Contact our Support team
Warranty Information
Find information on Tourist Limited Warranty
Service Centres
List of Sony offices in Asia Pacific region that provide after-sales service activities
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product