Article ID : 00203359 / Last Modified : 15/01/2020

BRAVIA TV Troubleshooting Guide

    Save time, fix your TV online:

    The TV has no powerTV turns off or randomly restartsAn LED keeps flashing on the TVSlow or unresponsive remote
    Missing channels & signal qualityAbnormal Picture/ScreenNo PictureTV hangs/freeze
    External inputs & peripherals (USB, HDMI, Screen Mirroring/Cast, Bluetooth)No audio, poor audio quality or mechanical soundsNetwork, WiFi & InternetI cannot use Voice Search function (Only for Android TV)
    Firmware Update issues Troubleshooting Apps issues Physical damage


    If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.