Sony SupportAndroid TV | Google TV (BRAVIA OLED)

XR-65A80J

A80J | BRAVIA XR | OLED | 4K Ultra HD | High Dynamic Range (HDR) | Smart TV (Google TV) / Included components may vary by country or region of purchase: RMF-TX520B, RMF-TX520E, RMF-TX700C, RMF-TX520U, RMF-TX520P

Specifications
Product Highlights

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Downloads Manuals Questions & Answers

Find what you are looking for...manuals, firmware, drivers, specifications and more
Having trouble with your remote? Here are the five most common causes and how to solve them
Android Oreo Interactive TV Guide

TV Connectivity Guide

Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

Sound & Audio

Get help with audio settings and troubleshooting.

Picture, Screen & Flashing Lights

Get answers to common questions like lines on the screen, no picture and image quality.

Downloads

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Unfortunately, there currently are no downloads for this product.

Manuals

How to find information in the TV manuals

Select a language

English
French
Indonesian
Persian
Portuguese
Russia
Simplified Chinese
Traditional Chinese

File Size

Release Date

Help Guide (Web manual) - except for Philippines/TaiwanFile size is not provided.Release Date: 17/02/2021
17/02/2021
Help Guide (Web manual)File size is not provided.Release Date: 09/02/2021
09/02/2021

Questions & Answers

What is Screen Mirroring and how do I use it with my Sony TV?
Frequently Asked Questions for Sony's Android TV
Android TV Apps to get you started
Getting Started with Android TV
Setup and Troubleshoot Netflix

There is no picture when using an HDMI connection.
Android TV Picture & Screen FAQ
The picture looks too big, stretched, does not fit the screen or parts of the picture appear to be cut off.
How to troubleshoot TV picture and screen issues

The TV does not produce any sound or audio when using an HDMI connection.
The TV does not output sound through the DIGITAL AUDIO (OPTICAL) OUT jack.
TV Audio and Sound FAQ
Frequently Asked Questions for BRAVIA TV ARC (Audio Return Channel) feature
There is no sound or audio when connecting Blu-ray Disc player to TV when using an HDMI connection.

What is the Wi-Fi Direct feature?
The screen mirroring function doesn't work.
How to display the screen of other devices on the TV wirelessly / Solution when the screen cannot be displayed
What is Screen Mirroring and how do I use it with my Sony TV?

Why does the LED light up or blink in different colors?
My TV has no picture, no power, or the LED light blinks/flashes red
How to troubleshoot TV power issues
The TV will not turn on or does not have any power.

Wall mounting - compatible Wall-Mount Brackets and screw hole distance measurements for BRAVIA TV (2015-2020 models)
BRAVIA Connectivity Guide
Frequently Asked Questions for Sony's Android TV
What is the recommended viewing distance for televisions?
Is my 4K/8K BRAVIA TV compatible with HDCP 2.2 or 2.3?
What 4K contents do Android TV support?

How to connect Android TV™ to a network using a wireless connection.
How to & Troubleshooting for internet connection
The Android TV™ Wi-Fi signal drops or intermittently disconnects.
The Android TV™ cannot be connected to the Internet: how to perform a network diagnosis
What is WPS (Push Button) and how to use it to connect a TV, Blu-ray Disc player or other Internet capable device to a Network wirelessly (Wi-Fi)
How to connect the BRAVIA TV to a network using a wired connection

Frequently Asked Questions for Sony's Android TV
The Android TV™ turns on automatically. The Android TV turns off automatically.
Unable to complete the firmware/software update using the television menu.
Troubleshooting (Android TV™): What are the benefits of restarting the TV and software updates? / Issues with the sound and screen
How do I perform Firmware/ Software Updates for my Android TV™?

How do I initialize the Touchpad Remote Control?
Registering my Touchpad Remote Control or Voice Remote Control always fails.
Having trouble with your remote? Here are the five most common causes and how to solve them
TV remote control not operating properly or not responding at all.
Can I operate my TV without the supplied remote?
How to pair the Touchpad Remote Control with the TV

Netflix errors messages and error codes
How to determine which version of the Netflix app is on my Sony device?
Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
Internet streaming videos freeze, stop, pause, buffer, or the picture and sound quality is poor.
The Netflix icon is missing.
When I launch the Netflix application, the application suddenly closes.
When streaming Netflix Ultra HD, the image is not in 4K.
Chromecast built-in cannot be used from the Netflix application.

Support Community
A place where you can find solutions and ask questions
Contact support
Contact our Support team
Warranty Information
Find information on Tourist Limited Warranty
Service Centres
List of Sony offices in Asia Pacific region that provide after-sales service activities
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product

XR-65A80J

A80J | BRAVIA XR | OLED | 4K Ultra HD | High Dynamic Range (HDR) | Smart TV (Google TV) / Included components may vary by country or region of purchase: RMF-TX520B, RMF-TX520E, RMF-TX700C, RMF-TX520U, RMF-TX520P

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TV Troubleshooting Guide

Popular Topics

Get Help With Video Streaming Services

BRAVIA TV Apps Troubleshooting Guide

TV Connectivity Guide

Sound & Audio

Picture, Screen & Flashing Lights

Downloads

Support by Sony mobile app

Manuals

Questions & Answers