Sony Account is an account that you can use to sign in to multiple Sony Group services such as Creators' Cloud, Sound Connect App, etc.
If you already have an account with an applicable Sony Group service, you can sign in using your registered email address and password at www.account.sony.com/.
If you are having issues signing in to your Sony Account, please refer to the troubleshooting topics and steps below:
Forgot password
Forgot Sign-in ID
For PlayStation Network (PSN) Account
If you are having issues with MySony Rewards Member Account (only applicable for Singapore, Malaysia, Thailand, Philippines, Indonesia and Vietnam) which is a loyalty program membership instead of Sony Account, please refer to Troubleshooting My Sony Rewards Account Issues