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Sony SupportSound Bars & Surround Speakers

HT-ST5000

7.1.2 Dolby Atmos Soundbar with Wi-Fi/Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH310U, RMT-AH301E, RMT-AH310J, SA-ST5000, SA-WST5000

  • Specifications

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Firmware / SoftwareManualsQuestions & Answers
Important Information

Recommended Articles

Find what you are looking for...manuals, firmware, drivers, specifications and more
Sound Bar Troubleshooting Guide
How to troubleshoot low sound or no audio from the rear surround sound speakers.
PUSH POWER / PROTECT / PROTECTOR is flashing in the display of the home audio device.
How to reset the Sound Bar
Always update to the latest Software / Firmware version to enjoy the latest features & better performance!

Important Information

  • Notice for certain Sony Blu-ray & DVD Players, Home Theater Systems, and A/V Receivers: Temporarily Disabled Internet Services
  • Windows 10 information - updated on 28th July 2015

Firmware / Software

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Firmware Update to Version M40.R.0518Release Date: 16/02/2022
    16/02/2022
  • Sony | Music CenterRelease Date: 01/08/2023
    01/08/2023
  • Music Center for PC version 2.6.0Release Date: 10/04/2023
    10/04/2023

Manuals

  • Arabic
  • English
  • Russia
  • Traditional Chinese
File Size
Release Date
  • [PDF]Operating Instructions - For Singapore & Taiwan(7.84 MB)Release Date: 04/06/2020
    7.84 MB
    04/06/2020
  • [PDF]Operating Instructions(1.26 MB)Release Date: 09/10/2018
    1.26 MB
    09/10/2018
  • [PDF]Operating Instructions - For Middle East(16.23 MB)Release Date: 09/10/2018
    16.23 MB
    09/10/2018
  • [PDF]Startup Guide(7.77 MB)Release Date: 09/10/2018
    7.77 MB
    09/10/2018
  • [PDF]Startup Guide - For Singapore & Taiwan(16.28 MB)Release Date: 09/10/2018
    16.28 MB
    09/10/2018

Help Guide for Music Center App

Questions & Answers

  • Sound Bar Troubleshooting Guide
  • Unable to control volume using the multi-room group feature.
  • [VIDEO] Basic troubleshooting guide on no audio for HT-ST5000
  • Sound from the Subwoofer is too low.
  • Sound lags from the sound Bar when connected to a source device via HDMI
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Videos

[VIDEO] Bluetooth Series - How to pair devices
> Watch this video in the article
[VIDEO] Bluetooth Series - Pairing devices with NFC (Near Field Communication)
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