Sony SupportSound Bars & Surround Speakers

HT-S2000

Dolby Atmos®/DTS:X® 3.1ch Soundbar | HT-S2000 / Included components may vary by country or region of purchase: RMT-AH513U

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Questions & Answers: 112

Sound Bar Troubleshooting GuideIMPORTANT: This guide is only applicable for Sound bar models with a prefix of "HT". For other models, please refer to the Sony support website for solutions Click on the topic to view the Troubleshooting: Hint:
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
My registered device can't connect to the Sony | BRAVIA Connect appIf the registered device fails to connect to the Sony | BRAVIA Connect app, please check the following settings: In the smartphone Settings menu, set both the Wi-Fi and Bluetooth to On. In the smartphone Settings
What types of TVs cannot be connected to a soundbar or home theater system (or are not recommended for connection)The recommended way to connect your soundbar/home theater system to the TV is by using only an HDMI cable. Use a TV that supports eARC/ARC. If the HDMI port on your TV is labeled eARC/ARC, it is compatible. While
What type of HDMI cable should I use to connect my soundbar or home theater system to the TV?If applicable, use the HDMI cable that comes with your soundbar or home theater system. If you don't have an HDMI cable, we recommend using one of the following options: Premium High Speed HDMI Cable Supports 18
How to prepare your soundbar or home theater system for lightning strikes and power outagesThere are two types of lightning: direct lightning and induced lightning. Direct lightning is where lightning strikes objects or buildings directly, and induced lightning is where high voltage or high current flows
My smartphone vibrates when I use the Sony | BRAVIA Connect appWith Sony | BRAVIA Connect version 3.4 or later, your smartphone provides haptic feedback through vibrations. Because of this, when you are using the app, your smartphone may vibrate in the following situations:
There is no sound from rear speakers when connecting the soundbar/home theater system to BRAVIA 3When using a soundbar or home theater system in combination with the BRAVIA 3 TV, the following issues may occur: If you play a surround sound source (such as a 5.1 channel) on your TV or a connected device, and
Which optional speakers can my soundbar, home theatre system, AV amplifier, or AV receiver connect to?Which optional speakers can my soundbar, home theatre system, AV amplifier, or AV receiver connect to? This article shows you which devices can connect to your soundbar, home theatre system, AV amplifier, AV receiver
Control Your BRAVIA Theatre with the Sony | BRAVIA Connect App.Use a smartphone with the “Sony | BRAVIA Connect” app installed to perform initial setup and operations as well as configure the settings on the speaker system. Control your BRAVIA and BRAVIA Theatre from your smartphone

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HT-S2000

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