IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.
This page introduces Frequently Asked Questions (FAQs) on parts purchase for REON 3 / 4 / 5 / 6T / PRO / PRO PLUS.
Can I purchase the charging cable that comes with the REON POCKET separately?
The charging cable is not sold separately.
A commercially available charging cable (USB Type-C) can be used.
Can I purchase the air vent cover? What should I do if they break?
Air vent covers are not sold separately. An air vent cover is included with the official neckbands, please contact us for support..
Can I purchase the airflow sheet? (For Hong Kong only)
IMPORTANT: The Airflow sheet only for REON 3 and 4, which is only available in Hong Kong.
Airflow sheet are not sold separately. An airflow sheet is included with the RNPB-N2 neckband, which can be purchased through us.
For further assistance, please contact Sony Hong Kong Customer Service Centre