Skip to Content
Main MenuSONY
  • SONY
  • Sony Sites
  • Electronics
    Electronics
    Televisions & Home Cinema
    • All Television & Home cinema products
    • Televisions
    • Home Theatre & Soundbars
    • Blu-ray Disc & DVD Players
    View All
    Audio
    • All Audio products
    • Headphones
    • Gaming Headsets
    • MP3 Players
    • High-Resolution Audio
    • Wireless Speakers
    • 360 Reality Audio
    • Speakers
    • Audio Systems
    • Audio Components
    • Digital Voice Recorders
    • Boomboxes, Radios & Portable CD Players
    • Home Cinema
    View All
    Cameras
    • All Camera products
    • Interchangeable-lens Cameras
    • Lenses
    • Compact Cameras
    • Cinema Line Cameras
    View All
    Mobile
    • All Mobile, Tablets & Smart Devices products
    • Smartphones
    • Professional Smartphones
    • Accessories
    View All
    Video Cameras
    • All Video Cameras products
    • Camcorders
    • Action Cameras
    • Professional Video Cameras
    • Cinema Line Cameras
    View All
    Car Audio
    • All Car & Marine products
    • Mobile ES™ Series
    • Receivers & Players
    • Amplifiers
    • Speakers & Subwoofers
    • Marine
    View All
    Storage & Cables
    • All Energy, Storage & Cables products
    • Memory Cards & SSD
    • Cables
    View All
    All Electronics
    See Professional Products and Solutions
    Where to buyFind your nearest Sony store to view our latest products. Visit nowSony videosView product releases and tutorials on our YouTube channel! View now
  • PlayStation®‎
  • Support
  • Favourites
  • Search Sony
  • Sony Sites

Sony SupportMobile Phones & Tablets

Tablets

    Where is the model name located on my product

    All

    DownloadsManualsQuestions & Answers
    Important Information

    How To: Troubleshoot your Sony Xperia Smartphone

    If you're having some trouble with your Sony Xperia, you can try these six troubleshooting tips.

    Models: 47

    • Popularity
    • Alphabetical (A to Z)
    • Alphabetical (Z to A)
    • Xperia Z2 Tablet
      DownloadsManualsQuestions & Answers
    • Xperia Tablet Z
      DownloadsManualsQuestions & Answers
    • Xperia Z4 Tablet
      DownloadsManualsQuestions & Answers
    • SGPT111AE
      DownloadsManualsQuestions & Answers
    • SGPT211AU
      DownloadsManualsQuestions & Answers
    • Xperia Z3 Tablet Compact
      DownloadsManualsQuestions & Answers
    • SGPT112SA
      DownloadsManualsQuestions & Answers
    • SGPT113HK
      DownloadsManualsQuestions & Answers
    • SGPT111AU
      DownloadsManualsQuestions & Answers
    • SGPT111TW
      DownloadsManualsQuestions & Answers

    Important Information

    • End of support notification for products using the Windows Vista operating system
    • Windows 10 information - updated on 28th July 2015
    • Information about charging USB peripherals using Windows 8.1 PC - Updated on 13th February 2014
    • Notice of end of support for hardware and software products running on Windows XP

    Questions & Answers

    • [VIDEO] How To: Troubleshoot your Sony Xperia Smartphone
    • How to find your model name?
    • Device show error code 403 when login Google account to unlock myXperia, what can I do?
    • I forgot my password to unlock the screen, what can I do?
    • The device randomly turns off or doesn’t start up properly – what can I do?
    • footer_community

      Support Community

      A place where you can find solutions and ask questions

    • Contact support

      Contact our Support team

    • Warranty Information

      Find information on Tourist Limited Warranty

    • Service Centres

      List of Sony offices in Asia Pacific region that provide after-sales service activities

    • Support by Sony (Mobile App)

      Never miss an update again! Find information and receive instant notifications about your product

      Get it on Google PlayDownload on the App Store

    Find a StoreSee Our Locations
    Support
    • Online Help
    • Support Community
    • Warranty Information
    Experience Sony
    • Eco
    • Youtube
    • Corporate Social Responsibility
    News & Info
    • Press Center
    Asia Pacific

    Professional Products & SolutionsCompany InfoCorporate Social ResponsibilityContact Us

    Subscribe on YouTube

    Visit us on YouTube
    Copyright © 2021 Sony Electronics Asia Pacific Pte Ltd. All rights reserved.

    Terms & ConditionsPrivacy Policy