Sony SupportZV-E Series

Article ID : 00153292 / Last Modified : 12/08/2025Print

Getting Started with Sony α (Alpha) Camera

    Frequently Asked Questions

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    Compatibility & Accessories

    1. Lens and Accessory Compatibility Information
    2. Imaging Edge Mobile Function Compatibility
    3. Wireless Flash Guide

    General Information

    1. What is the difference between an A-mount and an E-mount?
    2. What is the electronic front curtain shutter function?
    3. What is NFC?

    Creators' App / Creators' Cloud Web / Imaging Edge / PlayMemories Support

    1. Creators' App (For supported camera models only)
    2. Creators' Cloud Web
    3. Imaging Edge Desktop
    4. Imaging Edge Mobile
    5. PlayMemories Home

    Errors & Troubleshooting

    1. The entire picture looks blurry.
    2. The camera does not recognize the lens and an error message is displayed.
    3. The SteadyShot indicator blinks and an ERROR icon that looks like a hand appears.
    4. An Image Database File Error occurs.
    5. The camera does not focus using the auto focus (AF) setting.
    6. The battery does not charge.
    7. Error: REINSERT THE MEMORY CARD is displayed on the LCD screen.
    8. How to reset or initialize a camera back to original factory settings.

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    Note: Not all camera models are sold in all countries and regions.