BDP-S370 Firmware Upgrade Version M03.R.804 (Microsoft Windows)

Note: This utility is only for use with the products identified and sold in Asia Pacific. Not all models are sold in all countries.

This utility upgrades the BDP-S370 firmware to version M03.R.804 and provides the following benefits:

• Resolves SSL security issue.

Benefits provided by previous upgrades and included in version M03.R.804:

• Improves BD-ROM playability.
• Updates BRAVIA® Internet Video to be compatible with YouTube® online service changes.
• Supports 1080/60p/50p video playback mode of Cyber-shot and Handycam video.
• Improves HDMI™ connectivity.
• Improves compatibility to enhance interactivity with some BD-ROMs.
• An unnecessary warning is not to be displayed on the player when playing some discs.
• It is possible to input not only ASCII character but also others (Chinese etc.) to the player from other devices (iPhone, iPad etc.).
• HDMI connectivity improvement
• Improves compatibility to enhance interactivity with some BD-ROMs.
• Improves connectivity for Internet Video.

What operating systems does this apply to?
Operating System(s):

• Microsoft® Windows® XP
• Microsoft® Windows® XP MCE
• Microsoft® Windows Vista® Home Basic
• Microsoft® Windows Vista® Home Premium
• Microsoft® Windows Vista® Business
• Microsoft® Windows Vista® Ultimate
• Microsoft® Windows Vista® Home Basic 64-bit
• Microsoft® Windows Vista® Home Premium 64-bit
• Microsoft® Windows Vista® Business 64-bit
• Microsoft® Windows Vista® Ultimate 64-bit
• Microsoft® Windows ® 7 Home Premium 32-bit
• Microsoft® Windows ® 7 Home Premium 64-bit
• Microsoft® Windows ® 7 Professional 32-bit
• Microsoft® Windows ® 7 Professional 64-bit
• Microsoft® Windows ® 7 Ultimate 32-bit
• Microsoft® Windows ® 7 Ultimate 64-bit
• Microsoft® Windows ® 8
• Microsoft® Windows ® 8.1

Check the Current Firmware Version

1. Power on the television and make sure it is tuned to the inputs to which the Blu-ray Disc player is connected.
2. Power on the Blu-ray Disc player.
3. If the player starts to play a disc, press the STOP button and wait until the xross media bar™ menu is displayed on the television before proceeding.
4. Use the arrow keys on the remote control to select Setup – System Settings, and then press the ENTER button.
5. Use the arrow keys to select Quick Start Mode and make sure that the Quick Start Mode is set to Off.
   If the Quick Start Mode is set to On, change the setting to Off. Otherwise, the firmware update may not succeed.
6. Use the arrow keys to select System Information, and then press the ENTER button.
7. The firmware version currently installed on the Blu-ray Disc player will be listed on the television screen
   
   
   
   If the last three digits of the version number are 804 or higher, it is not necessary to install this firmware upgrade.

Before getting started:

There are two ways to perform the BDP-S370 Firmware upgrade:

1. Network Upgrade:
   The Network Upgrade operation is straightforward, so it is highly recommended that you use the Network Upgrade method.
   
   You will need to connect the Blu-ray Disc player to your Internet source using an Ethernet cable.
   
   Please see the Network Upgrade Instructions section below, for more information.
   
2. Create an Upgrade Disc:
   If you cannot connect the Blu-ray Disc player to your Internet source, please use the disc upgrade method.
   
   Please see the Download the Firmware and Create an Upgrade Disc section, for more information.
   
   A drive with CD disc burning capability, and a new blank CD-R disc are required to create the upgrade disc.

Network Upgrade procedure

The Network Upgrade operation is straightforward, so it is highly recommended that you use the Network Upgrade method to upgrade the BDP-S370 firmware.

Important:

• WARNING!! Please follow the upgrade instructions carefully. Failure to follow the instructions may interrupt the upgrade process and may cause the Blu-ray Disc player to be unresponsive or to require repair.
• WARNING!! Do not power off the Blu-ray Disc player or disconnect it from the AC power outlet. Loss of power during the installation of the firmware upgrade may cause the Blu-ray Disc player to be unresponsive or to require repair.
• In order to use this upgrade method it is necessary to have the player correctly connected to an active Internet connection.
• In order to perform the firmware upgrade, it is necessary to have the player correctly connected to a compatible television.

The firmware update process usually takes about 15 to 30 minutes, depending on system configuration and network connection. 

1. Power on the television and make sure it is tuned to the inputs to which the BD player is connected.
2. Connect the LAN(100) terminal on the Blu-ray Disc player to your Internet source using an Ethernet cable.
3. Power on the Blu-ray Disc player.
4. If there is a disc in the Blu-ray Disc player, please remove the disc.
5. At the xrossmediabar (XMB) , use the arrow keys on the remote control to select Setup - Network Update and then press the ENTER button.
6. Perform version upgrade? message is displayed.
7. Select OK and then press the ENTER button.
8. Download process starts and download screen is displayed.
9. During the download the message DL */9 (* changes from 0 to 9, indicating progress) is displayed on TV screen.
10. After download process, the upgrade starts and VUP appears on the player front panel display.
11. While the upgrade is installed the message VUP */9 is displayed on the player front display.
    Note: The * changes to 0 through 9, indicating the upgrade progress.
12. The firmware upgrade is complete when FINISH appears on the player front panel display.
    WARNING!! Do not operate or power off the player until this message is displayed. Doing so may cause the Blu-ray Disc player to be unresponsive or to require repair.
13. The Blu-ray Disc player will automatically power off.
14. Power on the Blu-ray Disc player
15. Check the current firmware version to confirm that the upgrade has successfully installed.
    Note: If the last three digits of the version number are 804, the firmware upgrade was successful.

Possible Issues related to the Network Upgrade

1. SYS ERR or VUP NG is displayed on the player front panel display.
   1. Push and hold the POWER button for several seconds until the unit power is off.
   2. Turn on the power of the Blu-ray Disc player.
   3. Please execute network upgrade procedure again.
   4. If the symptom does not improve after upgrade again, please contact Sony.
2. When running network upgrade, the television shows Connection status cannot be confirmed and you cannot perform the firmware upgrade.
   There may be a problem with the network connection. Verify that the network connection and settings are correct.
   1. Check the Ethernet cable to make sure it is securely connected to the LAN(100) terminal on the player and to the Internet source.
   2. Check the Blu-ray Disc player network settings and confirm that the player has its own IP address.
   Note: If you use a proxy server, enter the IP address of the proxy server you use, instead of the proxy host name, in the Proxy Server input field.
   3. Follow the Network Upgrade Instructions again.
3. The power was shut down during the upgrade process.
   Power on the player again. and then follow the Network Upgrade Instructions again.
4. The network upgrade process has two parts, first the download and then the upgrade. If, after the download part is finished, the firmware upgrade process is still not finished after running after more than 30 minutes.
   Please contact Sony.

Download the Firmware and Create an Upgrade Disc

If you cannot connect the BDP-S370 to your Internet source, please use the disc upgrade method.
If you sucessfully updated your BDP-S370 using the Network upgrade in the section above, you don't need to apply this procedure.

Important Notes:

• If you have not done so already, please check the current firmware version to determine if this firmware upgrade is needed for your Blu-ray Disc player.
• IMPORTANT: At this time, not all versions of CD burning software are able to create an upgrade disc. If you have difficulty creating a disc, please consider using the network upgrade method or requesting a disc. You may also opt to check back later to see if a newer version of the firmware upgrade has become available.
• WARNING!! Please follow the upgrade instructions carefully. Failure to follow the instructions may interrupt the upgrade process and may cause the Blu-ray Disc player to be unresponsive or to require repair.
• WARNING!! Do not power off the Blu-ray Disc player or disconnect it from the AC power outlet. Loss of power during the installation of the firmware upgrade may cause the Blu-ray Disc player to be unresponsive or to require repair.
• Use a brand new CD-R disc to burn the firmware upgrade. The player may not be able to correctly read a dirty disc or a disc with scratches.
  Note: A CD-R disc is strongly recommended. Do not use a CD-RW disc.
• Recommended operating system for the computer that will download the firmware upgrade:
  Windows® 8.1, Windows® 8, Windows® 7, Windows® Vista or Windows® XP is recommended.
• A drive with CD disc burning capability, and a new blank CD-R disc are required to create the upgrade disc.
• After you create the disc, please see the Disc Upgrade Instructions section below, for more information.
• In order to perform the firmware upgrade, it is necessary to have the player correctly connected to a compatible television.
• It is highly recommended that you print out these instructions for use as a reference during the installation process.