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Sony SupportDSC-HX Series

DSC-HX400V

HX400V Compact Camera with 50x Optical Zoom

  • Specifications

All

Firmware / SoftwareManualsQuestions & Answers
Important Information

Recommended Articles

Find what you are looking for...manuals, firmware, drivers, specifications and more
Camera Troubleshooting Guide
The memory card is not recognized by the camera and error message appears
How to transfer pictures or movies from the camera or camcorder to a computer using USB connection
How to change the language in the settings of the camera.
An error code beginning with E:**, C:**, or System error appears on my compact camera.
How can I connect my phone with my Camera / Handycam / Action Cam?
Where is the NFC antenna located in the camera?

Important Information

  • Termination of “PlayMemories Camera Apps” download service
  • Notice to customers using PlayMemories Home, Action Cam Movie Creator, MVR Studio and Sony Raw Driver
  • Windows 10 information - updated on 28th July 2015
  • Konica Minolta Products’ Service Closure Notice
  • Information about charging USB peripherals using Windows 8.1 PC - Updated on 13th February 2014
  • Notice of end of support for hardware and software products running on Windows XP

Firmware / Software

Looking for Firmware Update of your camera?

Release Date
  • DSC-HX400/HX400V Firmware Upgrade version 2.10 (Apple Macintosh)Release Date: 29/10/2014
    29/10/2014
  • DSC-HX400/HX400V Firmware Upgrade version 2.10 (Microsoft Windows)Release Date: 29/10/2014
    29/10/2014
  • Imaging Edge MobileRelease Date: 21/02/2023
    21/02/2023
  • PlayMemories HomeRelease Date: 14/02/2019
    14/02/2019
  • PlayMemories Camera AppsRelease Date: 01/06/2017
    01/06/2017

Manuals

Imaging Edge Desktop: How to use

Learn how to view, adjust, and edit images on Windows or Mac

Imaging Edge Mobile: How to use

Learn to remote shoot, or transfer images using your smartphone.
*Not all cameras support remote shooting
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File Size
Release Date
  • Help Guide (Web manual)File size is not provided.Release Date: 28/08/2014
    28/08/2014
  • [PDF]Operating Instructions(5.16 MB)Release Date: 06/12/2018
    5.16 MB
    06/12/2018
  • [PDF]Operating Instructions(2.59 MB)Release Date: 13/05/2014
    2.59 MB
    13/05/2014
  • [PDF]Operating Instructions(20.01 MB)Release Date: 12/02/2014
    20.01 MB
    12/02/2014
  • [PDF]Operating Instructions(8.08 MB)Release Date: 12/02/2014
    8.08 MB
    12/02/2014
  • [PDF]Operating Instructions(7.49 MB)Release Date: 12/02/2014
    7.49 MB
    12/02/2014

Questions & Answers

  • How to import or transfer photos and videos to a Windows computer using the PlayMemories Home
  • Shooting night scenes or decorative lighting with Cyber-shot
  • Shooting landscapes and flowers with Cyber-shot
  • How to photograph fireworks with Cyber-shot
  • Dirt will not come off the LCD screen.
  • Can the date be recorded on an image?
  • How to change the language in the settings of the camera.
  • How to transfer pictures and videos from a camera to a computer or device
  • How can I connect my phone with my Camera / Handycam / Action Cam?
  • The power does not turn ON even if the battery pack or AC adapter is attached to the camcorder.
  • The battery does not charge.
  • What lenses, batteries, or accessories are compatible with my camera or camcorder?
  • The battery drains quickly.
  • The battery or camera becomes hot or very warm to the touch.
  • Will the battery pack always charge when the camera is connected to a computer or AC adapter?
  • Watch Out for Counterfeit Products
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Videos

[VIDEO] How to update the firmware of your Sony Alpha Cameras for Windows
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