Article ID : S500023230 / Last Modified : 11/04/2018

Why doesn't the Memory Stick play back automatically after Norton Antivirus is uninstalled?

    The Memory Stick doesn't play back automatically after Norton Antivirus is uninstalled.

    Microsoft has verified some limitations to the autoplay of the Memory Stick depending on the environment it is used in.
    To avoid this symptom, please install Norton AntiVirus.

    For more information, please refer to the following solution in Microsoft's technical support website.

    Article ID: 320281
    Last Reviewed: August 27, 2002
    Title: AutoPlay May Not Work After You Insert a "Memory Stick".