Article ID : S500022249 / Last Modified : 11/04/2018Print

Why pairing cannot be done?

Pairing cannot be done.

    Please check the following:
    • Start Pairing from the state of turning off the power.
    • Bring the Bluetooth headphones and the Bluetooth device closer together.
    • Check if the Bluetooth profiles of Bluetooth devices to be paired are the same. Pairing cannot be done with different profiles.
    • Pairing cannot be done if the Bluetooth device to be paired is equipped with a receiver function only.
    • If pairing is not established within about 5 minutes, pairing mode will be cancelled and the Bluetooth headphones will turn themselves off. In this case, perform pairing procedure again.