How to resolve when Disc won't eject?
Disc won't eject.
Try the following:
- Turn on the system.
- Press and hold PLAY button and OPEN/CLOSE button on the system for more than 10 seconds.
- Keep pressing down the buttons until the tray opens.
- Remove the disc.
Support Community
A place where you can find solutions and ask questions
Contact support
Contact our Support team
Warranty Information
Find information on Tourist Limited Warranty
Service Centres
List of Sony offices in Asia Pacific region that provide after-sales service activities
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
