- Users cannot shut down the VAIO computer if the following message appears.
- Click the power icon in Start. Do not shut down the computer or let it enter Hibernation state if the following message appears.
Please do not turn off or unplug your computer.
Loading Update xx of xx . . .
※ According to different cases, there will be different numbers of updates and 1 of 1, 1 of 2 may display on the interface.
If the computer still cannot be shut down, please confirm whether the system is reading the data on hard disk. Users can refer to the following solutions.
■ System is reading the data on hard disk.
■ System is not reading the data on hard disk.
|■||System is reading the data on hard disk.（The hard disk indicator keeps blinking.）
Please wait a while. The VAIO computer will turn off automatically.
Note: If the power is forcefully cut off in this situation, symptoms such as Windows cannot start may occur.
|■||System is not reading the data on hard disk. (The hard disk indicator does not blink for a long time.)
After the VAIO computer is restarted, updates will be reinstalled.
Please try the following steps.