The Noise Canceling effect is weak or the ambient sound is too loud while talking using the INZONE headphones

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

This can occur if the Sidetone function is active. this is not a malfunction. Raise the boom microphone to deactivate the feature.

Note: Sidetone is a feature that makes it easier to talk on the headphones and helps the headphone microphone pick up sounds and play your voice naturally.

Hints:

• If you are using the INZONE Hub software, you can adjust the level of the Sidetone function on the Sound Settings → Sidetone.
• When you raise the boom microphone, the microphone is turned off, the Sidetone function deactivates, and the voice chat sound will be muted.
• Noise Canceling is only available for INZONE H9.