Article ID : 00266414 / Last Modified : 30/08/2021

Sound is interrupted from the subwoofer or rear speakers after reconnecting the power cord to a power strip, or turning the power strip off and on.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    When you reconnect the power cord to a power strip, or turn the power strip off and on, the wireless connection may not be optimized and the sound from the connected subwoofer or rear speakers may be interrupted. If this occurs, follow these steps to reset the RF Channel setting:

    1. On the remote control, press the HOME button.
    2. Select Setup.
    3. Select Advanced Settings.
    4. Select Speaker Settings.
    5. Select Wireless Speaker Settings.
    6. In the RF Channel setting, select Off once, and turn the setting On again.