Article ID : 00259443 / Last Modified : 26/03/2021

I cannot select an HDMI device in Restricted Profile mode

    IMPORTANT: This article only applies to specific products. Please check the Applicable Products of this article.

    In Restricted Profile mode, you cannot select an HDMI device because that mode restricts access to apps and other content.

    Select the connected HDMI device under Input before entering Restricted Profile mode.