You can enjoy music comfortably in a variety of situations with the WF-SP900.
This FAQ will help you set up, use, and care for the Wireless Sports Headphones.
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To ensure that the battery of the headset is not depleted when you want to use it, always charge it before use.
And if the battery is depleted while you are out, you can use the charging case that you charged in advance to charge the headset.
When the charging case is fully charged, it can charge the headset max. 2.5 times after use in Player Mode (Bluetooth OFF) and max. 3 times after use in Headphone Mode (Bluetooth ON).
How to charge the headset
- Wipe the headset well using a soft, dry cloth.
The charging case is not waterproof. Before setting the headset into the charging case, check that the headset units, earbuds, and arc supporters are not wet.
If there is water (sweat, water droplets, seawater, etc.) adhered to the terminals of the headset during charging, corrosion of the terminals may cause the electrical contacts to stop functioning.
- Set the headset into the charging case and close the cover.
Check the left and right units of the headset and set them into the charging case.
- Connect the charging case to a wall outlet or your PC's USB port.
Use the USB Type-C cable supplied with the product for connection. Use a commercial AC adaptor when connecting to a wall outlet.
- Connecting the charging case to a wall socket (wall outlet)
- Connecting the charging case to a computer
The headset units and the charging case will begin charging.
While they are charging, the charging indicator of the charging case and the indicators on the headset light in red. When charging is complete, the indicators turn off.
- Connecting the charging case to a wall socket (wall outlet)
How to choose the correct earbuds and arc supporters
There's a tendency to use the earbuds and arc supporters that come attached to the headset at purchase.
If the earbuds or arc supporters do not match your ear size, you may not be able to enjoy the intended audio quality, or the headset may come loose. Please choose earbuds and arc supporters that fit your ears.
- Standard-type earbuds (S/M/L/LL)
You can distinguish the sizes by the number of dots at the bottom of the earbuds.
- Swimming Earbuds (S/M/L/LL)
You can see the differences of sizes by the color of inside the earbuds.
- Arc supporters (S/M/L)
There are 2 mounting positions for the earbuds:  and .
Adjust the mounting position so that the earbuds fit into your ears.
When removing an earbud, hold the headset still while you twist and pull the earbud off.
Do not pull on the end of earbud.
When removing an arc supporter, pull on it slowly from the base.
Do not pull on the end of the arc supporter.
You can listen to music as you choose, by either connecting WF-SP900 to your smartphone via Bluetooth function or with the internal memory of the headset unit alone.
Enjoying music from a Bluetooth device
You can enjoy music from a smartphone, Walkman, or other Bluetooth device.
Connect the headset to a Bluetooth device via NFC connection or pairing (device registration).
Refer to the following article page for the connection methods.
- One-touch connections with a smartphone (NFC)
- Connecting the player to an unpaired Android smartphone for the first time
- How to connect Bluetooth headphones to a computer. (Windows 7)
- How to connect Bluetooth headphones to a computer. (Windows 8)
- Pairing procedure for Windows 10
- Pairing procedure for Mac OS devices
Enjoying music from the internal memory of the WF-SP900
You can transfer music from your PC to the memory of the headset to enjoy music without connecting to a Bluetooth device.
There are several ways to transfer music to the headset. Select a method that is suited to your environment and usage.
Transferring music using software
- Music Center for PC (For Windows)
Music Center for PC is compatible with a wide variety of files. It can be used for consolidated management of tracks imported from music CDs, purchased on music streaming websites, and those managed by other apps.
Transferring music using Music Center for PC
- Content Transfer (For Mac)
Content Transfer is an app that automatically transfers files to the optimal folder in your headset's memory by directly dragging files from iTunes or Windows Explorer and dropping them into the Content Transfer window.
NOTE: Copyright-protected files purchased from the iTunes Store or other source cannot be transferred.How to transfer music from the Apple iTunes software to the portable player using the Content Transfer software.
- Transferring music without using software for Windows (drag & drop)
You can use drag & drop operation to transfer MP3s and other music files to the headset without using software.
Transferring content using Windows Explorer
- Media Player (For Windows)
How to transfer music files to the portable player using the Windows Media Player software.
- iTunes (For Mac)
How to transfer music from Mac OS to a Walkman player.
Use the tap sensors or buttons on the WF-SP900 to control or change the settings of your unit.
Adjusting the volume
Adjust the volume using the tap sensors on the back of the headset units.
Increasing the volume
Tap the right unit twice quickly (●●)
Decreasing the volume
Tap the left unit twice quickly (●●)
Continue tapping more than twice quickly to turn the volume up or down continuously.
Music playback operations/Telephone operations
Use the button on the right unit of the headset for music playback operations and telephone operations.
What you can do during music playback
|Play/Pause||Press the button once (●)|
|Skip to the beginning of the next track||Press the button quickly twice (●●)|
|Skip to the beginning of the previous track (or the current track)||Press the button quickly three times (●●●)|
What you can do during a call
|Accept/End a call||Press the button once (●)|
|Reject a call||Press and hold the button for 2 seconds ()|
Changing the settings
Use the button on the left unit to change the settings.
|Turn Ambient Sound Mode ON/OFF||Press the button once (●)|
|Turn Quick Sound Settings ON/OFF||Press the button quickly twice (●●)|
|Switch between the sound of the headset's internal memory and your smartphone||Press the button quickly three times (●●●)|
|Turn the Bluetooth function ON/OFF||Press and hold the button for 2 seconds ()|
Use smartphone apps Sony | Headphones Connect and Sony | Music Center for various settings and operations that cannot be performed using the headset units.
Sony | Headphones Connect
Use smartphone app Sony | Headphones Connect to perform the following settings.
- Equalizer settings (*)
- Turn Ambient Sound Mode ON/OFF
- Ambient Sound Mode settings (*)
- Turn Quick Sound Settings ON/OFF
- Change Quick Sound Settings (*)
- Bluetooth connection mode settings (*)
Functions marked with (*) can only be configured using Sony | Headphones Connect. They cannot be configured using the headset units.
Download Sony | Headphones Connect
Sony | Music Center
Use smartphone app Sony | Music Center to perform the following operations.
- Play/Pause music
- Skip to the beginning of the previous track (or the current track)
- Fast-forward/fast-rewind (*)
- Adjust the volume
- Repeat/Shuffle playback (*)
- Change the playback range (folder/playlist/album) (*)
- Switching the sound source (headset/smartphone)
Functions marked with (*) are only operable using Sony | Music Center. They cannot be operated using the headset units.
Download Sony | Music Center
The headset is highly water and dust resistant, so you can listen to music even in the rain or under water.
Switching the earbuds
Attach Swimming Earbuds to the headset when using it in the pool.
If you do not use Swimming Earbuds, water may leak into the headset units so that you cannot hear music, and salt or other foreign bodies may adhere to the units and degrade the sound quality or damage the headset.
The headset comes with 4 sizes of Swimming Earbuds (S/M/L/LL).
Select a size with a slightly tighter fit than your standard-type earbuds to prevent water from leaking in.
There are 2 mounting positions for the earbuds, so adjust them to fir your ears.
Mount the earbuds properly so that they do not come loose.
If the earbuds do not fit your ears even after adjusting the mounting position, switch the arc supporters.
Avoiding loss of the headset
To avoid losing the headset, connect the left and right units with the leash cord for underwater use.
How to attach
- Remove the earbuds, and then attach the leash cord.
- Reattach the earbuds.
- Hold the leash cord in place with your swimming goggles at the back of your head.
To extend the life of your headphones, make sure to clean them and perform proper maintenance. A video tutorial is provided below about cleaning your headphones to keep them in optimal condition.
A place where you can find solutions and ask questions
Contact our Support team
Find information on Tourist Limited Warranty
List of Sony offices in Asia Pacific region that provide after-sales service activities
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