Article ID : 00171652 / Last Modified : 18/07/2018

How to re-pair your Voice command remote control to your TV

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If you are experiencing issues using the Mic button/voice command function on your Voice command remote control, please try the following steps to unpair and re-pair the remote.

NOTE: After updating your TV, re-pairing the remote control for voice search functionality may be required.
 

 ImageFor Android TVs released in 2015

If you are using this type of remote control, follow the steps below.
  1. Unpair the Voice command remote control (Touchpad Remote Control) from the TV.
    1. Using the supplied remote, press the HOME button.
    2. Select Settings.
    3. Select Bluetooth setting in the Network & Accessories category.
    4. Select Device list.
    5. Select SONY TV REMOTE 001.
    6. Select Unpair.
    7. Select OK.
  2. Re-pair the Voice command remote control (Touchpad Remote Control) to the TV.
    1. Using the supplied remote, press the HOME button.
    2. Select Settings.
    3. Select Touchpad Remote Control settings in the Network & Accessories category.
    4. Select Pair Touchpad Remote Control.
    5. Follow the on-screen instructions.
       
 ImageFor Android TVs released in  2016 or later

If you are using this type of remote control, follow the steps below.
  1. Unpair the Voice command remote control from the TV.
    1. Press the HOME button on the remote.
    2. Select Settings.
    3. Select Bluetooth settings in the Network & Accessories category.
    4. Select Device list.
    5. Select SONY TV RC MIC 001.
    6. Select Unpair.
    7. Select OK.
  2. Re-pair the Voice command remote control to the TV.
    1. Press the HOME button on the remote.
    2. Select Settings.
    3. Select Voice Remote Control in the Network & Accessories category.
    4. Select Activate the MIC button.
    5. Follow the on-screen instructions.