Article ID : 00075922 / Last Modified : 11/04/2022

The screen of an external monitor goes off when recording XAVC S 4K movies.

Applicable Products and Categories of This Article

No dislay when recording XAVC S 4K movies
You cannot monitor recording on an external monitor if Recording Format on this camera is set to XAVC S 4K.

There is no picture or a black screen appears in the viewfinder or LCD when attempting to record.
I cannot select Copy to copy movies recorded in XAVC S format from the camera onto a connected external media device.
There is no image, the screen is blank or no sound is heard on the Clip-on LCD Monitor.
How can I import movies recorded in XAVC S format to a Mac computer?
I imported movies recorded in XAVC S format to a (Windows) computer. However, they cannot be played back on the computer.

Support Community
A place where you can find solutions and ask questions
Contact support
Contact our Support team
Warranty Information
Find information on Tourist Limited Warranty
Service Centres
List of Sony offices in Asia Pacific region that provide after-sales service activities
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product

The screen of an external monitor goes off when recording XAVC S 4K movies.

Related Articles

Find a Store

Support

Experience Sony

News & Info

Subscribe on YouTube