When the camera is mounted to a tripod the control ring does not turn smoothly or does not turn at all.
Depending on the size of the mounting shoe (aka mounting plate) for the tripod, the mounting shoe may interfere with the control ring on the front of the camera. If the mounting shoe is made of soft material such as rubber or cork, tightening the screw too much may make it difficult to turn the control ring.
Try the following to resolve this issue:
- Slightly loosen the mounting shoe screw to reduce the force between the shoe and the camera.
IMPORTANT: Do not loosen the screw too much to prevent from accidentally dropping the camera.
- Turn the camera left or right to change the angle it is positioned on the mounting shoe.
- Use a matching Sony jacket case (LCJ-series) which feature a separate distance plate with tripod socket to mount the camera. The following jacket cases are available:
- LCJ-RXA (DSC-RX100)
- LCJ-RXC (DSC-RX100/RX100 II)
- LCJ-RXF (DSC-RX100/RX100 II/RX100 III/RX100 IV)
NOTE: Cannot be stored with an Attachment Grip retailed as the accessories.