505

4.6 based on 505 customer reviews

388
66
25
9
17
Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.

Most Helpful Positive
0

Sony does it again!!!

WH-1000XM5 22 June 2022 by Daz101 (United Kingdom)

Amazing product, highly recommended. Love the build and sound quality.

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

6

0

Most Helpful Critical
0

Easy to use

WH-1000XM5 01 July 2022 by Pablo27 (United Kingdom)

I would give 6/10 sound quality not that impressed good controls Too big for my normal sized head on min setting and have tk move head slip to avoid moving them Battery life is good But expected more sound quality and lack of volume not good also

Performance

Poor

Design

Average

Ease of Use

Good

4

0

518 Customer Reviews

0

And upgrade thats overdue

WH1000XM5/SME 04 June 2023 by Encik Sahri (Singapore) Verified Purchaser Verified

Bought this set a few weeks ago to replace my aging B&W P7. And I can say it was money well spent if you are into headsets. Lightweight and clear crispy sound with adequate bass!!! It is just perfect for me

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent Headphones

WH-1000XM5 01 June 2023 by William43 (United Kingdom)

I am very happy with my new headphones. Sound quality is superb and they are very comfortable. Only minor criticism is that the on/off controls could have been made easier to identify.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Great feature with the best sound!

WH1000XM5/LME 01 June 2023 by minna24 (Malaysia) Verified Purchaser Verified

I bought this a month ago and have experienced the best sound quality for my headphones. I love the bass sound, and the headphones are easy to connect to my laptop and phone.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Headphones

WH-1000XM5 31 May 2023 by Chris Gibb (United Kingdom)

Already had the XM4 ear buds which are great, but the noise cancellation on the XM5 is really good, as is the sound.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

Weird noises produced during long car ride

WH1000XM5/BME 29 May 2023 by Sceu01 (Malaysia) Verified Purchaser Verified

So far Im satisfied with my experience. However, recently I wore the headphone during a long car trip and the whole time when I was wearing this headphone, I kept on hearing weird noises, maybe because of the bumpy road? But it is very disturbing and make me feel uncomfortable. I have wore my Airpods and other headphone ANC before and I dont think this is normal, I hope there will be solution for this matter.

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent headphones

WH-1000XM5 27 May 2023 by jacavis (United Kingdom)

I bought the headphones two weeks ago and I use them every day, they are great, the battery life is long, they are light, the sound is very good, the ANC function works perfectly. After two weeks of use, I haven't noticed any weak points or flaws. thank you sony for this

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

1

3

0

Excellent Noise Cancellation and comfortable

WH1000XM5/SME 27 May 2023 by hexy (Singapore) Verified Purchaser Verified

I've used this for music and gaming too which really isn't its intended purpose but it still does work well; with unnoticeable to no delays in the audio, which is great

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

One of the best

WH1000XM5/LME 27 May 2023 by weikent87 (Malaysia) Verified Purchaser Verified

Best ANC & good pricing & build quality are good for me

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Excellent sound and comfort

WH-1000XM5 25 May 2023 by Nigel79 (United Kingdom)

Very easy to connect and accessible noise cancelling button is handy. Headphones are very comfortable and much better than my Aitpods for longer term use. Sound and build quality is very good. Like the handy travel bag that houses then so protected on the go

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

The best in the industry

WH1000XM5/LME 24 May 2023  (Indonesia) Verified Purchaser Verified

I recently got my hands on the Sony WH-1000XM5 noise-canceling headphones, and I must say, I am blown away by their performance. As an avid music lover and frequent traveler, finding the perfect pair of headphones is essential, and the WH-1000XM5 ticks all the right boxes. First off, let's talk about design and comfort. These headphones look sleek and stylish. The combination of matte and glossy finishes gives them a premium feel, and they are built to last. When I put them on, the generous cushioning on the ear cups made them incredibly comfortable to wear for long periods. The adjustable headband ensures a snug fit, no matter the size of your head. Sony definitely nailed it in the comfort department. Now, let's get to the main highlight: noise cancellation. I have to say, the WH-1000XM5's noise-canceling technology is mind-blowing. It's like stepping into a soundproof room, even in the noisiest environments. Whether I'm on a crowded train or working in a bustling cafe, the outside world disappears, and I'm completely immersed in my music. The adaptive sound control feature is impressive too. It automatically adjusts the noise-canceling settings based on my surroundings, ensuring optimal performance at all times. Audio quality is where these headphones truly shine. The sound is exceptional, with a well-balanced signature. The bass is punchy, the mids are clear, and the highs are detailed. I can hear every instrument and every note with remarkable clarity. Sony's dedication to high-resolution audio is evident here, as the WH-1000XM5 brings out the nuances in my favorite tracks. And thanks to the LDAC codec, the wireless audio transmission is top-notch, providing a lossless listening experience. the Sony WH-1000XM5 is a remarkable pair of headphones that exceeded my expectations. Whether I'm traveling or just relaxing at home, these headphones provide an immersive and enjoyable listening experience. The noise cancellation is superb, the audio quality is exceptional, and the battery life is impressive. If you're in the market for premium noise-canceling headphones, I highly recommend giving the WH-1000XM5 a try. You won't be disappointed.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Cool App

WH-1000XM5 23 May 2023 by Larriey (United Kingdom)

This is a very good product, will definitely recommend. No problem so far. Enjoying it so far

Sound Quality

Excellent

Design

Good

Ease of Use

Good

0

2

0

Amazing. Nuffield said.

WH-1000XM5 19 May 2023 by NB8055 (United Kingdom)

Amazing headphones and the design is simple and elegant

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

1

0

Great noise cancelling

WH1000XM5/BME 19 May 2023 by MelNg (Singapore) Verified Purchaser Verified

As usual, great noise cancelling, and soft cushion allows comfort to the ears even wearing for few hours.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Unmatched Audio Bliss: The Ultimate Headphones for

WH-1000XM5 18 May 2023 by AlexPascal (United Kingdom)

As an avid traveler and dedicated professional, I have experienced the joy and frustration of finding the perfect pair of headphones that can seamlessly accompany me on long journeys and enhance my productivity during office hours. After extensive research and personal testing, I am thrilled to recommend the greatest headphones for both travel and office work. These headphones not only provide outstanding audio quality but also excel in comfort, durability, and versatile features that make them truly exceptional companions for any audiophile or professional. The moment I put on these headphones, I was transported into a world of auditory bliss. The sound quality is unparalleled, with crystal-clear highs, deep, rich bass, and a perfectly balanced midrange. Whether I'm immersing myself in music during long flights or focusing on important tasks at the office, these headphones deliver an immersive audio experience that elevates every moment. The precision and clarity are impeccable, allowing me to catch every nuance and detail in my favorite tracks or during important conference calls. Traveling can often be accompanied by noisy environments, and that's where the exceptional noise cancellation feature of these headphones truly shines. It effortlessly blocks out unwanted external sounds, allowing me to escape into my own world of music or concentrate on my work without distractions. On the other hand, when I need to stay aware of my surroundings, the Ambient Mode provides a convenient option to let in external sound selectively. This versatility ensures my safety during travel and enhances my productivity during office hours. Long journeys demand comfortable headphones, and these do not disappoint. The ergonomic design and plush ear cushions ensure a snug and fatigue-free fit even during extended use. The adjustable headband provides a customisable fit for all head sizes. Additionally, the materials used are of top-notch quality, making them durable and able to withstand the rigors of frequent travel and everyday office use. These headphones are built to last, offering exceptional value for the investment. The convenience of wireless connectivity cannot be overstated. These headphones effortlessly pair with my devices using Bluetooth, enabling seamless connectivity and freedom of movement. The battery life is impressive, providing me with hours upon hours of uninterrupted audio playback or call time. Even during long flights or busy workdays, I can rely on these headphones to keep me entertained or connected without any worries about running out of power. Apart from their exceptional audio prowess, these headphones offer a host of additional features that further elevate their appeal. They boast intuitive touch controls, allowing easy navigation of tracks, volume adjustments, and call management with a simple swipe or tap. The inclusion of a built-in microphone ensures clear and crisp voice quality during phone calls or virtual meetings. Furthermore, the foldable design and compact carrying case make them effortlessly portable, fitting snugly into my travel bag or office drawer. Conclusion: In my quest for the greatest headphones for long travel and office work, these headphones have proven to be a remarkable find. With their unbeatable sound quality, excellent noise cancellation, supreme comfort, and impressive durability, they tick all the boxes for discerning travelers and professionals alike. The wireless connectivity, long battery life, and convenient additional features further cement their status as the ultimate choice. Whether you're a music enthusiast seeking audio perfection or a professional aiming for peak productivity, these headphones are a must-have investment that will transform your travel and work experiences.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

1

0

Sensational sonic clarity +Punchy delivery

WH1000XM5/LME 17 May 2023 by Ayudia (Malaysia) Verified Purchaser Verified

Good good good good good good good good good good good

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

A solid pair of earphones.

WH-1000XM5 16 May 2023 by Knoffeltoontjie (United Kingdom)

After many happy years using my entry-levet Sennheiser HD450s, this pair really takes listening to the next level. With an extremely versatile app, your music truly becomes personal. Highly recommended.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

1

0

Great sound

WH-1000XM5 15 May 2023 by Topine43 (United Kingdom)

These headphones are really brilliant. The sound is excellent and the noise canceling is the best I have heard. My only complaint would be the extra features, as an 80 year old man I am unable to find my way around apps. etc. Therefore I do not use these features which may be useful if they were more simple. Perhaps some could be made accessible on the headphones themselves.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Average

2

1

0

My favourite headphones

WH-1000XM5 14 May 2023 by Blackwater52 (United Kingdom)

I now have 3 of these, 1 each of the 3 different colours so far produced. I also like the similar model from Bose, but find the Sony ear cushions more durable. Great for streaming music through my iPad and for watching/listening to the TV.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Superb travel headphones

WH1000XM5/BME 14 May 2023 by eizlan00 (Malaysia) Verified Purchaser Verified

Bought this a few weeks ago and was blown away by these headphones. Amazing sound quality and great comfort. Feels very light but still premium. The noise cancelling is on a another level especially if you frequently use it on planes which make them great for travelling.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Good or even great, depending on the user

WH-1000XM5 13 May 2023 by Aristes (United Kingdom)

I bought these headphones almost 2 weeks ago, and I must say that they sound muffled, like when someone holds their hand over their mouth while they are talking. However, and now I am getting to the part that explains the title, if you know a good or great EQ Setting, or are confident in your skills of EQing your headphones yourself, these headphones can sound fantastic. I can only recommend buying them, if one of the two last cases applies to you. Build quality and comfort is great, a bit plasticy, but great. ANC and functionality is awesome (touch controls and only two buttons), but another annoying factor for me is that you can’t put them around your neck with the cushions resting flat on your chest (or collarbone). I can somewhat do that actually, but not quite perfectly.

Sound Quality

Good

Design

Good

Ease of Use

Average

1

1

0

Quality

WH-1000XM5 13 May 2023 by Ph199 (United Kingdom)

I received it after more than 1 month of ordering. But it's not fun. I feel my product has been used. Charging cords and connection wires are not neatly arranged. The headset also has something yellow. I am very disappointed in this.

Sound Quality

Average

Design

Excellent

Ease of Use

Excellent

2

2

0

Great features

WH-1000XM5 12 May 2023 by Reemb (United Kingdom)

I bought this a couple weeks ago and I absolutely love it. It’s very aesthetic and the features on it are great. The noise cancellation is also impressive and it sits on my head comfortably

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

The best ANC feature

WH1000XM5/SME 11 May 2023 by deshores (Malaysia) Verified Purchaser Verified

Not a month yet, surprised with the ANC feature, superb. Comfortable for hours..

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Best cancelation

WH-1000XM5 10 May 2023 by Sahar (United Kingdom)

my boyfriend bought me the Sony wh 1000 XM5 noise-canceling headphones, even though I asked him to buy the Apple Pink rose AirPods Max- Pro. He said that the Apple headphones are overpriced and that Apple isn't a brand known for making high-quality headphones. He convinced me to order the Sony headphones because he lost his last year while traveling on a flight. I'm happy with my new headphones, but I have a small issue with keeping them clean. The Sony headphones I have are white, and since I always wear makeup, my foundation tends to get on the headphones and make a mess.

Sound Quality

Good

Design

Excellent

Ease of Use

Good

0

0

0

Great Sounding ANC Headphones

WH1000XM5/BME 09 May 2023 by SivaGenga (Malaysia) Verified Purchaser Verified

I bought this headphones a month ago. Noise cancellation & sound quality of these headphones are really good. They are pretty comfortable for long hours of usage as well. Definitely worth the purchase.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Good features

WH-1000XM5 08 May 2023 by Mike 6 (United Kingdom)

I'm happy with the Sony headsed WH-1000XM5 but expensive

Sound Quality

Good

Design

Good

Ease of Use

Good

0

0

0

Best headphone ever

WH-1000XM5 06 May 2023 by Nsrl20 (United Kingdom)

I bought this headphone a month ago, the delivery was super fast, the bass of the headphone is so nice, i like how i the app controlling really helpful for me to choice the noise cancelling effects

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Some features do not work

WH-1000XM5 05 May 2023 by javaboy (United Kingdom)

Overall I like the headphones , but I think the firmware was bugs, example if you turn on auto turn off (so when you take the headphones off they auto turn off so the battery dose not go flat) I find they also auto turn off while wearing them every 15mins or so, and the forms just say yes thats an issue turn off auto turn off and they work! So a known bug for some time and not fixed.

Sound Quality

Average

Design

Good

Ease of Use

Good

1

0

0

Best Headphones for WFH

WH-1000XM5 04 May 2023 by Simran201 (United Kingdom)

I wanted XM3 initially and years went by and there came XM5 which I gifted myself for my new job which had hybrid working .Its a life saver headphones for WFH. I never had any pain or any discomfort wearing them for hours for my meetings. I even cook or do my work while listening to calls. Thanks Sony for such an excellent product. You cannot go wrong with Sony.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Ouse cancellation needs improvements

WH1000XM5/LME 04 May 2023 by Auwwa (Malaysia) Verified Purchaser Verified

I have been using XM4 before buying XM5. This is basically meant to be an upgrade. However, the noise cancellation in XM4 is way better. The sound quality seems to be better in XM5 but only when the environment is quite. Else the noise can disturb your experience. This is easier to wear and battery life is way better than XM4. This is not IPX4 certified hence you can’t wear it during workout, your sweat can damage it. I had to by a pair of C500 for working out.

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

0

0

0

My first overhead headphone and no regret !

WH1000XM5/BME 03 May 2023 by CYY2525 (Malaysia) Verified Purchaser Verified

I am happy I choose XM5 as my first overhead headphone ! Good for gym, good for vacation but if it able to fold then will be perfect

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Best Headphones On The Planet!

WH-1000XM5 02 May 2023 by Bern 0903 (United Kingdom)

Sony WH-1000XM5 Wireless Noise Cancelling Headphones are the best headphones on the planet in my humble opininon. They exude high clarity of detail, have industry leading built-in technology and are superb for walking, resting, passive listening or detailed purist acute listening whichever catergory you may fit best. DSEE & Ambient & Noise Cancelling capabilities make these the choice to purchase as an outstanding product at the cutting edge of latest technology. Try them for yourself I can find no fault even if I wanted to. This is an impartial review and gets my highest commendation to date of products reviewed. One word . . . Enjoy!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

3

0

0

The sony WH-1000XM5

WH1000XM5/B 30 April 2023 by Dave Panther (USA)

These headphones are 100 percent worth it they are not heavy at all the noise canceling is so good I used my Alexa at max volume to tast the noise canceling and I couldn't hear anything around me and these headphones are worth it and u get a 4 month free Amazon music and etc....

Sound Quality

Excellent

Performance

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Sony WH1000 MX5 Headphones

WH-1000XM5 30 April 2023 by Woomas (United Kingdom)

Comfortable, great noise cancelling. A little disappointed with sound quality out the box but does improve after a little time & tweaking the EQ

Sound Quality

Average

Design

Excellent

Ease of Use

Excellent

0

0

0

Great Headphones but get the the MX4

WH1000XM5/B 30 April 2023 by BrayG (USA) Verified Purchaser Verified

I bought these for in December and they broke after 4 months. The band has a weak spot above the ear muffs and breaks apart. I purchased the protection plus plan from Sony, which states that it covers accidents and manufacturers defects. These broke easily and it will be hard to proved it wasn't an accident. It appears to be a design flaw, so thank goodness I bought the Sony Protection Plus Plan

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Poor

Ease of Use

Excellent

0

0

0

Bluetooth breaking up continuosly

WH-1000XM5 27 April 2023 by Oetienne (United Kingdom)

When connected to any devices apart Android (MacBook, iPad, Wimdows Laptop, iPhone), bluetooth is constantly and periodically breaking up on calls! Music is okay, but as soon as a call comes in, the microphone is switich on and off.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Average

0

1

0

it's great!#+"*

WH-1000XM5 26 April 2023 by Khaki or K5 (United Kingdom)

soooo nice.... i luv 8!#+* objective: relaxation complete...

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Worked perfectly on long haul flight!!

WH-1000XM5 26 April 2023 by Chalkrise (United Kingdom)

My wife and I purchased a set of WH-1000XM5 each on the advice of our son who has a pair of Bose and spoke highly of the noise cancellation function on flights. We tried the Bose and Sony headphones in a local store and preferred the Sony WH-1000XM5s. We have just returned after long haul flights to and from Maldives and the Sony headphones absolutely transformed our flights by closing out the aircraft noise and passengers. Despite the cost we would highly recommend the WH-1000XM5!!!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Audio Bliss with Sony WH-1000XM5 Headphones

WH1000XM5/B 25 April 2023 by BigDaddy72 (USA) Verified Purchaser Verified

The Sony WH-1000XM5 headphones deliver an exceptional listening experience perfect for music enthusiasts, gamers, and travelers. Their outstanding sound quality features crisp, clear audio and a rich, deep bass that elevates every genre of music. The noise-canceling technology effectively drowns out background noise, allowing users to fully immerse themselves in their audio content without distractions. Comfort is a key strength of the WH-1000XM5 headphones. The generously padded ear cups and adjustable headband ensure a snug, comfortable fit for all head sizes. Their lightweight design allows for extended use without discomfort. The sleek, stylish appearance and foldable design make these headphones a versatile accessory for any outfit, while the premium carrying case provides added protection. The Sony WH-1000XM5 headphones excel in sound quality, noise-canceling, and comfort. If you're seeking a new pair of headphones, the WH-1000XM5 is a top choice that won't disappoint.

Sound Quality

Excellent

Performance

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Magnificent Feature

WH1000XM5/BME 25 April 2023 by Hoshino Aqua (Singapore) Verified Purchaser Verified

It’s is well made and I love it when they have a beautiful design and also a shortcut Spotify tap… as I don’t have to click around to listen to it… hope there will be more shortcut on it….

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Amazing clarity

WH1000XM5/BME 25 April 2023 by DaveP307 (Malaysia) Verified Purchaser Verified

I've been using the headphones for a few weeks now.. The sound is crystal clear... I'm very pleased with this purchase and the quality of the headphones.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great headphones

WH-1000XM5 23 April 2023 by shopthebest (United Kingdom)

Value for money, very comfortable. Good NC. The auto NC feature is also useful.

Sound Quality

Excellent

Design

Good

Ease of Use

Good

1

0

0

Just what I was looking for!

WH-1000XM5 23 April 2023 by Rk97 (United Kingdom)

Amazing features! Super lightweight! Great noise cancelling!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Best wireless noise cancelling headphones

WH-1000XM5 23 April 2023 by Pantha (United Kingdom)

Blown away by the sound quality and noise cancelling! Seriously good headphones. Love the style too, sleek and minimalist. Would recommend

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Not as much as expect

WH-1000XM5 23 April 2023 by March08 (United Kingdom)

First of all, the product looks very premium. It's very comfortable when putting the headphone on my ear. However, the sound quality not great enough as I want it to be when compared with medium headphone which have same feature such as LDAC BT codex. Music sound stage some time is too narrow but the bass is outstanding. However, overall quality of the product is excellent.

Sound Quality

Fair

Design

Excellent

Ease of Use

Average

2

1

0

Great sound quality

WH1000XM5/BME 23 April 2023 by T Chandrasen (Singapore) Verified Purchaser Verified

I bought this product 1 month ago. It's sound quality is superb and it's not heavy. Can use for long time.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great sound

WH-1000XM5 22 April 2023 by Stephen 3 (United Kingdom)

Great quality Use the custom setting as you can then personalise it

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

1

0

0

Great purchase for personal audio

WH1000XM5/BME 22 April 2023 by will621 (Malaysia) Verified Purchaser Verified

These headphones are amazing. The noise cancelling ability is incredible and sound quality for me is top notch. I like the extra options that it offers when paired using the ‘Headphones’ app such as the custom equalizer and adaptive noise cancellation features. It’s comfortable enough to wear for extended periods too, due to the soft foam ear cups and excellent battery life.

Sound Quality

Excellent

Design

Average

Ease of Use

Excellent

0

0

0

Great sound, God tier ANC

WH1000XM5/B 20 April 2023 by HugoBoss760 (USA) Verified Purchaser Verified

Bought these off Amazon looking for the best headphones with ANC and stumbled on these WH-1000XM5 headphones and ordered them. They have been working phenomenally until just recently when suddenly the right side started to cut out and sound was distorted. I tried resetting it several times but I still have the same issue. I haven't contacted Sony directly just yet because I'm hoping the issue will be resolved without having to deal with support but I may just have to call them and have them either repair or replace them. Other than that issue these headphones have been great from the solid build quality although I wish it had more metal parts, the sound quality is great with solid bass and clarity and God tier active noise cancelation plus ambient mode is great when someone in the room is talking to me while I'm listening to music. I highly recommend these if you have the money and hope you don't have the same issues.

Sound Quality

Good

Performance

Good

Features

Good

Design

Good

Ease of Use

Excellent

1

0

0

Noise cancelling leaders

WH-1000XM5 18 April 2023 by Cerocx (United Kingdom)

Buying any wireless headphones always comes with compromises. I bought these based on a number of reviews praising the ANC of these headphones and they do not disappoint. Sound quality is better than previous versions but not as good as the Focal Bathys or Bowers & Wilkins PX8 - however those headphones do not match the ANC of the Sony and are significantly heavier. The Sony headphones are also richer in terms of features and while I would prefer more buttons as opposed to touch controls, they are streets ahead in terms of modern features such as adaptive sound control, wear sensors, and usage logging. If you commute regularly, these are an essential buy.

Sound Quality

Good

Design

Good

Ease of Use

Good

2

0

0

Weak noise cancelling

WH1000XM5/BME 17 April 2023 by Affh (Malaysia)

Noise cancelling is not strong enough. Constant ambience sound from fan is not cancelled off.

Sound Quality

Good

Design

Excellent

Ease of Use

Good

0

1

0

Great

WH-1000XM5 17 April 2023 by Andyl73 (United Kingdom)

Great quality, and brilliant sound quality, very comfortable

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Great quality and sound

WH-1000XM5 17 April 2023 by Sandyman59 (United Kingdom)

Have previously had wh1000xm 2 and 3 both of which are excellent. These are just great, very comfortable and brilliant sound.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

WH-1000XM5

WH1000XM5/BME 17 April 2023 by Ken74 (Singapore) Verified Purchaser Verified

Impressed with headphones. It's lightweight which doesn't put a strain when wearing it for long period. Form factor can be better for storage, current form is kind of taking up space in bag and need to consider when to utilize it, pending on occasion and bag size. More cooler variations will better encourage more consumers.

Sound Quality

Good

Design

Good

Ease of Use

Good

0

0

0

Best headphones IN THE WORLD!!

WH-1000XM5 16 April 2023 by Peat Bog (United Kingdom)

So so good - never had noise cancellation like it - incredible battery life - simply THE best can’t ever!!

Sound Quality

Fair

Design

Excellent

Ease of Use

Excellent

1

0

0

My review

WH1000XM5/BME 10 April 2023 by 999wrld (Malaysia) Verified Purchaser Verified

I bought this a month ago and it’s Amazing ngl and I love it

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

The Sound of Silence

WH-1000XM5 08 April 2023 by DJC12345 (United Kingdom)

I bought one of my daughters these WH-1000XM5 headphones and she loves them. Not only are the sound quality and noise cancellation excellent, but when she used them for phone calls while walking alongside a busy road in windy conditions, she sounded as if she were in a quiet room. We each have a set of these phenomenal headphones now.

Sound Quality

Excellent

Design

Good

Ease of Use

Good

1

0

0

Bad Headphone & Support

WH1000XM5/BME 08 April 2023 by DMonn (Malaysia) Verified Purchaser Verified

Battery is less than 10 hours after I bought it, contacted Sony Support but they refuse to change it 1 on 1 on the spot and now I am stuck with this Noise cancelling is not that good, even XM4 did better

Sound Quality

Poor

Design

Poor

Ease of Use

Poor

0

3

0

Great sound quality and ANC

WH1000XM5/BME 08 April 2023 by BasedMonkey (Singapore) Verified Purchaser Verified

Very good sound quality. Good comfort. Wish LDAC was available on Windows tho.

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

1

0

0

Defective product

WH1000XM5/BME 08 April 2023 by Defective 10000 xm5 (Thailand) Verified Purchaser Verified

I bought the headphone 2 weeks ago and it is slowly not working properly. Every 5 minutes the headphone will turn off by itself and there is no way to turn it back on with sound. It seems to be a known issues with this product based on information found on google. It is very disappointing Sony is not doing anything on it.

Sound Quality

Poor

Design

Good

Ease of Use

Poor

1

0

0

Great noise cancelling shame about the app

WH-1000XM5 07 April 2023 by Fergy1999 (United Kingdom)

Love the product. App not intuitive and took me nearly 15 attempts to register the product online

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

1

1