Product Reviews

Speak to chat is useless, it gets triggered too easy, My headphones have very common issue with wheezing sound, can be eliminated if I switch off anc but that setting can't be saved.

I REALLY love this headphones, the noise cancellation is so good (i feel like i’m in a music studio). The price is a little high but it’s totally worth it. I bought the beige color and it’s BEAUTIFUL, it looks good with my outfits ^^ Also you can install the app for this headphones, helps you personalize your music experience even more! Now i’ll take them everywhere ;)

very good never had noise canceling before and works wonders

Stopped charging after 5 weeks and Sony refused the warranty coverage - gave me the runaround.

I still love 'em. I don't like going out of my way to post reviews, but it's been 5 years time now, so this is worthy of recognition. Brilliant wireless headphones! I love the durability, casing (both), and overall capability of ANC. Sometimes the auto-switching modes gets annoying and there are some finnicky connection issues with iOS. However, even with newer devices (iOS), I have found this connects fine with occasional BT troubleshooting. The pushed-for Sony app has a lot left to be desired, but the headphones themselves have served me well. The easy access features are convenient: swiping can be inconsistent at times, but there is a setting to adjust for that. Also, the *included* airplane connector is a huge boon. I love sony for this. This was the precursor to my audiophile days, but even then, I enjoy these a lot from the listening exp. to general usage. I haven't considered other headphones since, because these have withstood the test of time and are beloved for good reason.

Outstanding product! I've had mine for 3 years, still impressed.

Very Good Noise Cancellation - Very helpful as I am autistic and easily overstimulated by noises.

Good headphones. I enjoyed using this to listen to music

I have it and it keeps on cutting out the volume when I speak. That wouldn't be an issue unless every single time I change it in the app it just reverts back to its stupid default when you turn it off. I would not recommend for people using it on calls or for gaming.

Best purchase of my life. The cups show their age but the sound is still wonderful. Good job Sony.

Exactly what I need for my upcoming long-haul flights. I'm hoping to get some sleep without the constant plane noise.I've not tried them on a plane yet, but at-home use suggest that they will definitely do the job.

Great headphones. Good noise cancelling, comfortable to wear, great sound.

I've had these headphones for about a year now and I absolutely love them. HOWEVER there were a couple of nit-picky things that kept them from getting a full 5 stars. First the pros: These are by far the most comfortable over-the-ear headphones I've ever owned. I wear these all day 5 days a week while in the office, and can honestly say I have no issues by the end of an 8 hour work day. The charge is great as well! So long as I remember to charge them after work, they'll last the entire day even with the noise cancelling on (and when I don't there's still like half a days worth of charge somehow). And when you run out of battery, they charge super quickly so you're not waiting for hours waiting on them. The sound quality is also a huge pro for these headphones. You might be able to find some better sounding headphones elsewhere, but these are absolutely the best you'll get at this price point. Very clear audio and the app allows you to edit the equalizer in whatever way you want. They aren't too heavy and I like the touchless controls on the side Cons You can't use the headphones and charge them at the same time. When in the "wired" mode, you can't use the touchless controls at all. You will have to use your device for all controls The Ambient Sound control button just cycles through the different options. I would have liked for it to be able to momentarily activate "Ambient Sound" by holding the button instead of activating the auto equalizer. There have been a lot of times when I'm wearing them that I'll get asked something, so I have to pause the music, then activate the Ambient Sound, ask "What?", then click the ambient sound button to Noise Canceling, then play the music again. It would be nice just to hold the Ambient Sound Control button, and it pause the music while activating Ambient Sound automatically. I get I could just get around that by taking them off, but it's the principle of the thing! I think I've used the "Auto Equalizer" thing maybe once and that was when I first bought them and didn't know what it did.

Amazing headphones. Noise cancelling is unbelievably good. Came in perfect condition aswell.

Fantastic sound quality and very comfortable. Brilliant value fir money

Love these headphones, fantastic noise cancelling which I'm looking forward to using on a long haul flight. The sound is fab too! I've never bought expensive headphones before and they are worth it!

I traded my bose comfort in for these and don't regret it at all. The sony' have everything as the quite comfort for half the price. What can you say...? And I think they sound a little better. Deeper base crisper highs and in general a better sound.

Just received, but have been pleased with the headphones so far.

As a student that needs to focus these headphones are extremely inadequate and a complete waste of money. Their over emphasis on “premium noise canceling” and dual noise sensor is so ineffective it feels like false advertisement. Please do not waste your money if you’re looking for actual noise canceling headphones. Never purchasing another pair of Sony headphones again.

Very good sound clarity, bass, the quality, crisp,..i really enjoy listening musiq...

You will not never regret to get this headphone , especially from the reliable brand Sony.

The best noise cancelling HP I have bought so far. I watch lot of music videos & the movies, and the sound quality is excellent. With right amount of base and balanced sound it makes listening to music a real pleasure. I highly recommend it.

The noise cancelling is excellent, the fit is comfortable and the sound quality is very good. The only problem is the auto shut off feature which is very inconsistent and will turn off the headphones while they are still in use but is thankfully optional.

The sound is pretty good however the mic doesn’t connect to my laptop which is pretty useless. Great headset purely if you want to listen to music but really not good for work. Also no way to mute/unmute yourself.

Very heavy. Wish I’d tried them on before ordering on line. John Lewis has glowing reviews- not sure I concur. No idea how to activate noise cancellation

I love the equalisation of these headphones. You can really customise them to your preference. The build quality is great and everything sounds amazing in them.

Excellent product but the Instruction Manual is poor with only visual representation of the operating instructions. I understand this for multilingual use but not easy to understand.

I like this one more than series x5 and x6 But noise cancelling isn’t like what I expected

I bought this product for a month. It is above an average product. The noise cancellation is above average as compared with Bose. I still can hear the engine on the plane. I have also used it for web meeting with wire connection. My own voice during the meeting was quite muffled which is not too good. Maybe I should use the ambient mode with the headphone turn on. Generally I am happy with the product.

I like this product a lot. Helped me a lot during studies.

I got the WH-1000XM4 noise cancelling headphones and they are like heaven for your ears. I am autistic and have ADHD and the noise cancelling feature is fantastic. I love that I can use them to shut the world out or listen to music (or both) they are honestly well worth the money. Sound is fantastic too! Love all the features, truly amazing!