Sparkling Service Warranty Plus!
· Offered only in Sony Authorized Service Centers nationwide
· Sparkling Service Warranty Plus! is subject to Sony Service Center’s preliminary assessment of unit.
· Sparkling Service Warranty Plus! must be completed within the Standard Warranty Period of 1 year from purchase date (365 days)
· The CRT-TV must be deemed in excellent working condition prior to the application of Sparkling Service Warranty Plus!. Units that have been opened, mishandled, and tampered with will be ineligible for this warranty extension. The customer can either bring his/ her unit to any Sony Authorized Service Center for evaluation, or opt for home service. Please contact the Sony Service Center nearest you. Service charges apply.
· Original invoice and the Standard Warranty Certificate must be presented to avail of the Sparkling Service Warranty Plus!
· Sparkling Service Warranty Plus! amount must be paid in full to enforce warranty
· Sparkling Service Warranty Plus! and Registration Form must be completely filled out in triplicate
· The customer shall keep the original copy of the Registration Form
· Sparkling Warranty Plus! certificate will be sent through mail. Please allow two (2) months to process your application.

TERMS & CONDITIONS (Extended Warranty)
Sparkling Warranty Plus! / Sparkling Service Warranty Plus!
1. Sony Philippines, Incorporated (SONY) agrees to provide free repair service for the registered article if found defective during the term of either 1 or 2 year/s depending on the extended warranty period availed, from the expiration date of the original manufacturer warranty.
2. Free Repair Service will include the cost of labor and all replacement parts required for the proper functioning of the above mentioned article but excludes CONNECTING CORD, ACCESSORIES, CABINETS.
3. The extended warranty will not apply -
a. If the product has not been installed, operated and maintained in accordance with the manufacturer’s installation and operating instructions provided with the product.
b. To damage, malfunction or failure of the product when used in commercial, business, industrial or rental applications.
c. To damage, malfunction or failure caused by water, fire, accident, negligence, abuse, misuse, improper voltage input, normal wear and tear, or unauthorized repairs or tampering by any person to meet local electrical conditions, safety standards and broadcasting systems.
d. To cosmetic, paint or product finish damage.
e. To damage, malfunction or failure resulting from acts of God, external forces and impact (such as excessive heat, power surges and dips, and abnormal voltages).
f. To damage, malfunction or failure due to animal, pest damage and/or insect infestation, liquid spillage, burglary, theft.
g. To external and supplied accessories.
h. To damage, malfunction or failure due to improper connection with other equipment(s).
i. To any damage or failure to the extent not covered by the original manufacturer warranty.
4. In case of unavoidable cause/s (e.g. the required spare parts are supply ended) which in effect prevent any Authorized Sony Service Center to carry out the repair service under the terms of this agreement, SONY reserves the right (a) to replace the product with like kind, quality and specification, or (b) refund the unused portion (according to time apportionment) of the retail purchase price of the product, rather than repair it. Where a replacement is provided, the product or part replaced becomes the property of SONY. Replacement of the product or a part does not extend or restart the extended warranty period. If the product is replaced during the extended warranty period, the extended warranty automatically terminates upon replacement. To the extent permitted by law, SONY’s maximum liability under the extended warranty shall not exceed the retail purchase price of the product, OR the cost of repairing the product.
5. In the event of change in address, telephone number, others, please call our Customer Contact Center at 878-7600 or
a. send us mail at: Sony Philippines, Incorporated, 8th floor Net Square Bldg, 3rd Ave cor 28th St., Crescent Park West Bonifacio Global City, Taguig City 1634 Philippines OR
b. E-mail us at : info.sph@ap.sony.com
6. Please bring the product to the nearest Authorized Sony Service Center to avail of warranty service. Tampering or repair by persons other than those duly authorized by any Authorized Sony Service Center will invalidate the warranty.
7. Payment made by customers to avail the extended warranty is non-refundable under any circumstances unless cancellation of the agreement has been made within thirty (30) days from the date of purchase.
8. In each case of claim, the extended warranty certificate together with the original manufacturer warranty card, and proof of purchase (receipt and/or invoice) must be presented with the defective product for repair and/or replacement by any Authorized Sony Service Center.
9. It is important that the model and serial number on the product matches the model and serial number stated on the agreement; otherwise the warranty shall not be honored.
10. The extended warranty is invalid if the factory-applied model and serial number located on the back cover of the product has been altered, defaced or removed therefrom.
11. The warranty is valid only in the Republic of the Philippines.
12. The warranty is valid only for the original customer. The warranty is non-transferable.
13. Sony Philippines reserves the right to cancel the agreement in the event of:
j. Transfer of ownership or sale of the product
k. Repossessed products
l. Unauthorized repair or replacement of covered products
m. Discovery of fraud or material misrepresentation
14. The warranty is the sole and exclusive remedy of the purchaser. SONY shall not be liable for incidental, indirect, consequential or special damages for breach of any warranty on this product. Except as otherwise provided herein, no warranties, either express or implied, statutory or otherwise, including warranties of merchantability or fitness for a particular purpose, are made with respect to the product, and all such warranties are hereby expressly excluded.