These are the frequently asked questions regarding Counterfeit Sony Silver Oxide Watch Battery.
Please click on the sign to expand the relevant section.
Q1. Why are the features of the counterfeit Sony Silver Oxide Watch Battery not announced in public?
Since the features of the counterfeit Sony Silver Oxide Watch Battery are changing frequently, we are unable to list all of them.
Instead, we advise our customers to only buy genuine Sony Silver Oxide Watch Battery originally distributed by the Sony authorized distributors.
Q2. Where are the places for me to purchase the genuine Sony Silver Oxide Watch Battery?
We recommend customers to purchase the genuine Sony Silver Oxide Watch Battery at the Sony authorized distributors or
sellers purchasing genuine Sony Silver Oxide Watch Battery from the Sony authorized distributors.
Q3. Do you think that the Sony Silver Oxide Watch Battery I purchased is genuine?
If you purchased the Sony Silver Oxide Watch Battery from the Sony authorized distributors, or such Sony Silver Oxide
Watch Battery was originally distributed by the Sony authorized distributors, it is genuine.
Q4. What should I do in case the Sony Silver Oxide Watch Battery I purchased is counterfeit?
Sony does not provide any service on counterfeit products, and we are not able to exchange the counterfeit for genuine product. If the product you purchased is counterfeit,
please contact the distributor or seller from where you purchased, and consult with them on your product.
Q5. What is the difference between genuine Sony Silver Oxide Watch Battery and the counterfeit?
Since the features of the counterfeit Sony Silver Oxide Watch Battery are changing frequently,
we are unable to list the differences between the genuine Sony Silver Oxide Watch Battery and such counterfeit.
As such, we recommend customers to only purchase Sony Silver Oxide Watch Battery products from the Sony authorized distributors
or sellers purchasing genuine Sony Silver Oxide Watch Battery from the Sony authorized distributors.
Q6. How do consumers know if the Sony Silver Oxide Watch Battery is genuine or counterfeit at
the shop front? If it's difficult for consumers to know genuine or counterfeit, is there any other way for them to know it?
It is difficult to determine the counterfeit Sony Silver Oxide Watch Battery by visual inspection on the
appearance of the package and on the product, since most of such counterfeits have similar appearance as that of genuine ones.
We would like to recommend our customers to purchase the Sony Silver Oxide Watch Battery from the Sony authorized distributors
or sellers purchasing genuine Sony Silver Oxide Watch Battery from the Sony authorized distributors.
If the product you purchased malfunctions and you suspect it to be counterfeit, we advise you to contact your local Sony Service Centre.
We can then determine whether the product is a counterfeit or not and let you know.
Q7. Please let me know the symptoms encountered when using counterfeit Sony Silver Oxide Watch Battery.
Customers may experience the following symptoms:
- Mismatch of package and battery size
- Shortage of usable capacity.
- Risk of battery leakage and explosion
Q8. What will Sony do if I purchase Sony Silver Oxide Battery from a non-authorized source?
Sony does not provide any warranty service for products purchased from a non-authorized source. We strongly recommend
our customers to purchase the Sony Silver Oxide Battery from our Sony authorized distributors or sellers purchasing genuine
Sony Silver Oxide Watch Battery from the Sony authorized distributors.