Software Updating Instructions

Preparation for Updating
  • Power Source
    Full charged battery (supplied)
    or
    AC Adaptor (ACV-LS5K)(not supplied )



     
  • USB Cable
    USB cable supplied with the camera.

    Note: Operations are not guaranteed if you use a commercially available USB cable.



     
  • Recording Media (16MB or more)

    - Sony Memory Stick Duo
    - Sony Memory Stick PRO Duo

    Memory Stick which has the following symptoms, cannot be use for updating.
     -"Reinsert the Memory Stick" on LCD.
    - "Read error" on LCD.
    - Memory Stick doesn't operate correctly.
Firmware Update procedures
  1. Prepare the recording medium.

    Format the Sony Memory Stick Duo / PRO Duo media with the camera.
    WARNING: The Memory Stick media must be formatted in the camera. All data on the recording media, including even protected images, will be erased by formatting and cannot be restored.

     

  2. Copy the update file to the recording medium.

    Copy the firmware update file DSCH2V2.ASH to the Sony Memory Stick Duo / PRO Duo media with one of the procedures below. These procedures vary based on your computer configuration.
     
    • If your computer has a memory card slot that is compatible with your Memory Stick Duo / PRO Duo media:
       
      1. Insert the camera-formatted Memory Stick Duo / PRO Duo media into the memory card slot of your computer.
         
      2. Copy the update file DSCH2V2.ASH to the Memory Stick Duo / PRO Duo media.


        * Using with Memory Stick Duo Adaptor.
         
    • If you have a memory card reader compatible with your Memory Stick media and your computer does not have an appropriate memory card slot:
       
      1. Connect the memory card reader to the computer.
         
      2. Insert the camera-formatted Memory Stick Duo / PRO Duo media in the memory card reader.
         
      3. Copy the update file DSCH2V2.ASH to the Memory Stick Duo / PRO Duo media.
         
    • If your computer does not have a memory card slot that is compatible with your Memory Stick Duo / PRO Duo media and you do not have an appropriate memory card reader:
       
      1. Insert a formatted Memory Stick Duo / PRO Duo media in the appropriate slot of your camera.
         
      2. Connect the AC Adaptor or full charged battery to the camera.
         
      3. Set the mode dial to (Auto adjustment mode), and turn on the power.
         
      4. Press the MENU button to display the menu.
         
      5. Move the control button rightward ( ) to Setup, and then move it further rightward as needed to display the setup screen (as shown at right).
         
      6. In the Setup screen, move the control button downward ( ) to select Setup 2.
         
      7. In the Setup 2 screen, set USB Connect to Auto.
         
      8. Connect the camera to the computer with the USB cable.
         
      9. Copy the update file DSCH2V2.ASH to the recording media inserted in the camera.
         
      10. When the access lamp (located at bottom right) stops blinking, copying is finished. Turn off the camera, and disconnect the USB cable.

  3. Prepare the camera
     
    1. If the camera is connected to the computer with the USB cable, disconnect the USB cable.
       
    2. If not already there, insert the Sony Memory Stick Duo / PRO Duo media containing the update file DSCH2V2.ASH into the camera.

     

  4. Set the camera to update mode
    1. Make sure you are using batteries that are fully charged or that the ACV-LS5K AC Adaptor (purchased separately) is plugged into a working outlet.
      WARNING: Please be sure to use the AC Adaptor or full charged battery as power source as the camera may not work properly if the power runs out during the update.
       
    2. Set the mode dial to (Auto adjustment mode) before turning on the power.
       
    3. Press playback button (2) while pressing and holding the MENU button (1), and keep holding the MENU button for longer than 2 seconds. When the "Cyber-shot" screen disappears, release the MENU button.

        

         

      The menu appears.
      Move the control button rightward to Setup, and move it further rightward.

      NOTE 1:
      The message No file in this folder will appear on the screen even though the inserted Memory Stick has the firmware recorded in it. This is normal (not failure). Please proceed to the next step.


       

      Note 2 : If the menu is not displayed, press the MENU button.
       
    4. Move the control button rightward to Setup, and then move it further rightward as needed to display the setup screen (as shown below).


       
    5. In the Setup screen, move the control button downward to select Setup 2. Confirm that "1" is displayed in Version.


       
      • If Version is not displayed, turn off the power and redo this section of the procedure (Set the camera to update mode ).
         
      • If "2" is displayed in Version, this update is not required.
     

     



     

  5. Update the firmware version
     
    1. Use the control button to select Version, and then select Update.
      NOTE: The "Access" screen briefly appears.

        

      If the following errors occur:
      If Error20: No software file appears:
      • Cause: The firmware update file does not exist in the recording media.
         
      • Solution: Check the contents in the recording media with the computer, and then redo the entire Software Updating Instructions procedure.
      If Error30: Format Memory Stick before use appears:
      • Cause: There are multiple files or folders on the Memory Stick media because it was not formatted before the firmware update file was transferred.
         
      • Solution: Format the Memory Stick media in the camera, and then redo the entire Software Updating Instructions procedure.
      If Error40: Invalid file appears:
      • Cause: The contents of the file in the recording media are invalid, its version is not newer than the original version, or the firmware is for a different model camera.
         
      • Solution: Check the version of the firmware in your camera and, if necessary, download the correct firmware, and then redo the entire Software Updating Instructions procedure.
    2. Please contact the nearest Sony service center  if you have any questions about the process of firmware update.

    3. Check the version to be updated, and if it is correct, select OK to start the update.
      NOTE: If you select Cancel, the Setup screen appears again.


       

    4. Select OK to start the update.
      NOTE: If you select Exit, the Setup screen appears again.


       

    5. During the update, the following "Updating" screen appears and the circle signs will blink.
      NOTE: When all three circles are lit, the update is finished.

      If the following errors occur:
      If the circles stop blinking in the "Updating" screen for more than 30 seconds: If the circles stop blinking for more than 30 seconds:
      • Cause: The update may have failed.
         
      • Solution 1: Detach AC Adapter / battery and wait for more than 5 seconds, then plug-in adapter / install batteries again. Perform the update procedure again.

      • Solution 2:
        Please contact the nearest Sony service center  
      If Error10: See the software updating instruction appears:
      • Cause: The update may have failed.

      • Solution 1: Detach AC Adapter / battery and wait for more than 5 seconds, then plug-in adapter / install batteries again. Perform the update procedure again.

      • Solution 2:
        Please contact the nearest Sony service center  
      •  

    6. When the update is successfully finished, the "Finished" screen appears.

        
       
    7. Press control button for a few seconds until turn off the power of the camera.

     

  6. Check the firmware version after updating
     
    1. Set the mode dial to
       
    2. Press playback button (2) while pressing and holding the MENU button (1), and keep holding the MENU button for longer than 2 seconds.
      When the "Cyber-shot" screen disappears, release the MENU button.
      * Please be sure to use the AC Adaptor or full charged battery as power source .

        


       

    3. The menu appears.
      Move the control button rightward to Setup, and move it further rightward.


       

    4. Move the control button rightward to Setup, and then move it further rightward as needed to display the setup screen (as shown below).


       
    5. In the Setup screen, move the control button downward to select Setup 2. Confirm that "2" is displayed in Version.


       
    6. If the version has successfully been updated, go ahead and reformat the Sony Memory Stick Duo / PRO Duo media to remove the firmware update file.

 

The installation of the DSC-H2 Cyber-shot Camera Firmware Update is now complete.

Thank you for upgrading the firmware.