Operation

There is no sound.
  • The volume level is set to zero.

  • Turn the volume up.

Your Walkman does not work. (It does not respond to any button operations.)
  • The power is not on.

  • Press and hold the (Power) button for about 3 seconds. [Details]

  • The remaining battery power is low or insufficient.

  • Charge the battery by connecting your Walkman to your computer. [Details]

  • Your Walkman is connected to your computer via USB connection.

  • Disconnect the USB connection, then operate your Walkman.

There is insufficient volume.
  • [AVLS (Volume Limit)] is set to on.

  • Set [AVLS (Volume Limit)] to off. [Details]

Operation of skip folder does not work.
  • Your Walkman performs shuffle playback.

  • Return to normal playback by pressing the P.LIST (Playlist)/SHUF (Shuffle) button. [Details]

Playback is not in the order that you expected.
  • Your Walkman performs shuffle playback.

  • Return to normal playback by pressing the P.LIST (Playlist)/SHUF (Shuffle) button. [Details]

During playback of a song, the next song is suddenly started.
  • Your Walkman performs ZAPPIN playback.

  • Return to normal playback by pressing the button shortly. [Details]

The OPR lamp blinks red, an error-beep is heard, and no data is played/your Walkman cannot be turned on. [Details]
  • The remaining battery power is low or insufficient.

  • You are trying to play an unsupported format or DRM file.

  • Transfer files in a playable format, see [Details]. If you don’t need the files that cannot be played, delete them from your Walkman.

  • Formatting your Walkman failed to complete, or you formatted the Walkman on the computer.

  • There is no song that can be played on your Walkman.

  • Transfer data to your Walkman.

  • There is not sufficient free space.

  • Delete any unnecessary data to increase free space.

  • For details on the maximum recordable number of files, see [Details].

The OPR lamp blinks red while playing back and the voice guidance “EXPIRED” is heard. [Details]
  • The playback limitation period of the song has expired or the playback limitation count has been reached based on subscription conditions, etc.

  • Visit the distributor’s web site from which you purchased the song, and update it.

  • If you don’t need the song, delete it from your Walkman.

The voice guidance “Check the volume level” is heard.
  • An alarm (beep) and warning “Check the volume level” are meant to protect your ears when you raise the volume setting beyond a specific level (*1) for the first time.

  • You can cancel the alarm and warning by pressing any button.

  • You can turn up the volume beyond the specific level (*1) after canceling the alarm and warning.

  • After the initial warning, the alarm and warning repeat for every 20 cumulative hours that the volume is set beyond the specific level (*1); when this happens, the volume is changed to level [7] automatically.

(*1) Specific level = [18]