MY SONY REWARDS MEMBERSHIP (THE
The Service provides a variety of applications
and services to its members ("My Sony Rewards members”).
The Service is offered to you under the
following terms and conditions, along with any amendments thereto, and any
operating rules or policies as prescribed by individual applications or such
rules that may be published from time to time by Sony Philippines, Limited
(hereinafter referred to as "Sony PHILIPPINES" or “Sony”) or any of
its affiliates and/or subsidiary (hereinafter referred to as "Terms of
Use"). Please read them carefully.
By completing the registration process, you are
stating that you are at least 18 years of age or 13 years of age with parental
consent to use this service, that you are eligible to use the Service, and that
you agree to be bound by all of the terms and
posting, and you are advised to visit this page periodically to review the
Use may result in the cancellation of your registration with or without notice
or termination of your access to the Web Site, as well as legal action against
PARENTS: Parents are recommended to accompany your children when using
The Service is strictly country and area specific and the Web Site (defined below) is targeted at
users resident in Philippines.
Members should be individual persons and not
corporate entities. One membership is allowed per person. Your membership will
be effective when your online registration is accepted and communicated to you
via email acknowledging the new membership. You will receive a membership user
ID and password that may be used by you for all your transactions on the Web Site.
Use of your membership user ID is
expressly limited to you and you may not transfer your
membership to any other party, whether temporarily or permanently. You agree to
bear sole responsibility for all use of your membership and for the
confidentiality of your password. Sony will suspend access or change access to
your account upon notification by you through e-mail to Sony that your password
has been lost, stolen or otherwise compromised.
registered My Sony Rewards members may access the services on the Web Site. You
shall ensure that your membership user ID and password are kept in a secure and
confidential manner, and you must not permit its release to third parties. You
are solely responsible for maintaining the confidentiality of your membership
user ID and password.
If, at any
time, you are no longer a user resident in the Philippines, please contact Sony
Philippines Customer Contact Centre or contact us at (02) 8878-7600 to
inform us promptly. Sony will reply to you with details of how your My Sony Rewards
Membership may be affected
You hereby agree to:-
be solely responsible for and take all such
measures and steps to maintain and protect the confidentiality of your password
(including but not limited to changing your password from time to time);
take all such measures and steps to prevent any
unauthorised use of your membership user ID;
taking all such measures and steps to prevent
publication of your password;
be solely responsible for any and all
activities which occur and/or any and all messages, information and other
materials furnished, created and/or posted under your membership user ID;
immediately notify Sony if you become
aware of or have reason to believe that there is any unauthorised use of your
membership user ID or any other breach of security, to co-operate with Sony in
all such security investigations and to indemnify, defend and hold harmless
Sony for any liability or expense arising from such use or misuse.
You are responsible for any
and all activities and transactions performed through your membership
user ID on the Web Site. Any transaction or use of the Web Site under your
membership user ID which is authenticated by your password shall be deemed to
be on your behalf or as your agent, with due authorization from you at all times. Any transaction made on the Web Site using any
of your membership user ID and password and through your membership user ID
shall be deemed to be binding on you. Use of the Web Site by any unauthorized
personnel is prohibited. You shall notify Sony immediately of any unauthorized
use of any user identification, passwords or other security information, or
breach of security. Sony cannot and will not be liable for any loss or damage
arising from your failure to comply with this requirement.
You shall acquire no rights to your membership
user ID or password selected by you or assigned to you by Sony and Sony
reserves the right to change the same as its sole discretion without being
liable to you for any loss or damage of any nature whatsoever (whether direct,
indirect, incidental, punitive, exemplary or
the foregoing, you acknowledge and agree that any contracts in relation to the
purchase of Products from any third party by you arising out of or in
connection with your use of the Site are between such third party and you, and
that insofar as Sony is involved in any such contract, Sony is acting only as
an agent or contractor of that third party. You acknowledge and agree that in
all circumstances your only recourse in respect of any such contract shall be
against that third party, and that you shall not under any circumstances have
any recourse against Sony.
terminate your membership or take any other action it deems in its sole and
absolute discretion necessary and/or appropriate, if it believes, in its sole
and absolute discretion, that you have violated any of these My Sony Rewards Membership
In the event
of termination of your membership for any reason, you will remain obligated not
to violate the rights of any person or entity with respect to any materials you
may have downloaded from the Web Site.
USER REGISTRATION, PASSWORD AND SECURITY
To use our Service, you must complete a registration form. You will
select a password upon registration. At the time of registration and at various
times when using any homepage under the name of Sony PHILIPPINES and/or Sony
(hereinafter referred to as "Web Site"), you will be asked to provide
Sony PHILIPPINES with personally identifiable information including, without
limitation, your name, date of birth, gender, contact information, e-mail
address, credit card details ("Information"). You must ensure that
the Information you provide is accurate, true, current
and complete. If this is not the case or Sony PHILIPPINES has reasonable
grounds to suspect as such, Sony PHILIPPINES has the right to cancel your
You are required to provide information about yourself for registration
or otherwise which is complete and accurate. You may update the information
online from time to time. You must promptly inform Sony of any: (1) changes in
your home address; (2) breaches of security, including loss, theft, or
unauthorised disclosure or use of your membership user ID or password; or (3)
changes in your e-mail address. Until Sony receives notice of a breach of
security, you will remain liable for any unauthorised use charged to your
membership user ID.
You understand that any and all Information
you provide us will be collected and may be used for the purposes of collecting
data for identity ratification and records, sending you information about
different products and services, maintaining contact lists for correspondence,
compiling aggregate statistics on Web Site usage, processing your purchase
orders and rendering services such as warranty and after sales services. For
the above purposes Sony PHILIPPINES may share your Information with associated
companies in the Sony group either in Philippines or overseas. To enable us to
provide you with customised and personalised services, we use cookie files to
store and track information about you when you visit the Web Site
and this is done without you being aware that it is occurring. You acknowledge
and agree that you are solely responsible for the form, content and accuracy of
any material or the Information placed by you on the Web Site.
MEMBER PRIVACY / SONY PHILIPPINES'S PRIVACY
It is Sony PHILIPPINES's policy to respect the privacy of its users.
You are aware that any Information supplied by you will be retained by Sony PHILIPPINES
and will be accessible to the Sony PHILIPPINES's employees (including any
employees of any holding, subsidiary or associated companies) and other persons
or bodies corporate engaged by Sony PHILIPPINES for or in relation to any of
the purposes listed above or to third parties as stated in the Sony PHILIPPINES’s
MY SONY REWARDS PROGRAM
By completing the registration process for the
Service, you will automatically be a member of the loyalty programme named “My
Sony Rewards Program” operated by the Sony PHILIPPINES and/or its affiliates
(“Rewards Programme”, or as the context requires, the “Programme”).
Upon a successful registration, you shall
automatically be accorded with “My Sony Rewards Program Member” status and may
commence accumulating Sony points (“Points”) from qualifying transactions under
the Programme. The Programme membership is non-transferable and shall be for
personal use of the registered user only.
The Programme shall only be valid within Philippines
a member of the Programme, you will gain access to the e-vouchers, promotions,
discounts, free gifts, promotion codes and other benefits offered by Sony PHILIPPINES
and/or third-party merchants as shown on the rewards catalogue in the member
portal (“Rewards”). Sony PHILIPPINES may, at its sole and absolute discretion,
award you Points which can be used to redeem for Rewards upon the completion of
the qualifying transactions. You may earn points by such methods as are
provided for by the Sony PHILIPPINES from time to time. Further, Sony PHILIPPINES
makes no representation or warranty with respect to any products and/or
services featured in the Rewards. Without prejudice to the generality of the
foregoing, Sony PHILIPPINES makes no warranty with respect to the quality of
the Rewards or their suitability for any purpose.
Loyalty Points /e-vouchers
Company may, at its sole and absolute discretion, increase or decrease the rate
of Points to be awarded for each selected transaction as may be notified to you
from time to time. You shall not be entitled to request from the Company any
explanation pertaining to the calculation methods (for crediting the Points) or
other matters relating to the Points or discounts for whatsoever purposes.
4.3.2 Sony PHILIPPINES
reserves the right to hold the issuance of Point earned until the products are
delivered or collected in-store.
accumulated by the Member shall be valid for two (2) years and will expire
thereafter. In such an event, the expired Points shall be automatically removed
without notice to the Member.
must use your Points earned to redeem for Rewards during their applicable
validity period. There shall be no extension of time for the validity period of
any unused Points. Sony PHILIPPINES shall have the right to deal with the
expired Points in such manner as it deems fit in its absolute discretion. You
agree that you will have no claim whatsoever against the Sony PHILIPPINES for
any expired Points.
the case of refunds, returns and product exchanges, the corresponding Points or
e-vouchers will be voided accordingly.
or e-vouchers have no cash or monetary value and are not redeemable for cash in
any form. They cannot be purchased, resold or
transferred, for value or otherwise, under any circumstances. Points shall not
be regarded, construed, or used as valuable or exchangeable instruments under
that you have successfully redeemed for a Reward cannot be exchangeable for
another Reward under any circumstances. No requests for exchange or refund of
Rewards will be entertained.
may check your Points balance and redemptions made in the member portal. Your
Points balance and redemptions as set out in the member portal shall serve as
conclusive evidence of the same.
PHILIPPINES does not accept any liability whatsoever with respect to Rewards
supplied or in connection with any refusal by supplier of Rewards to accept e-vouchers
issued for the purpose of redeeming such Rewards. Any dispute arising from or
in connection with such certificates/ e-vouchers shall be solely between the
Member and such suppliers.
in the form of certificates/e-vouchers are valid for use subject to the expiry
date specified on the said certificates/e-vouchers. All unused certificates/e-vouchers
shall after the expiry date be deemed null and void and shall not be replaced
by Sony PHILIPPINES. The use of the certificates/e-vouchers are subject to the
terms and conditions contained therein and are valid for use only at such
participating establishments as are stated thereon.
Ways to Earn Points
can earn Points by registering their products in My Sony Rewards. Sony products
purchased outside of Philippines are not eligible to earn Points.
Products and Non-Sony products are exempted from Points earning. Product
exclusions will be updated from time to time.
Cameras & Lens
*Audio products: Headphones, Portable Audio, Wireless Speakers, Soundbar
& Home Theatre.
4.4.3 Points can also be earned by
participating in non-purchase activities which Sony may carry out from time to
Members who complete all the mandatory fields on
their membership profile page and opt-in to receive marketing communications
will also receive a one-time profile completion Points.
Members who remove and then re-add the required
fields will not receive the bonus points again.
Points awarded upon successful completion of
profile update and points for profile completion will be limited to one time
per member’s lifetime.
Members who complete an eligible survey sent to
the email address they used to sign up for My Sony Rewards membership will earn
Points will be awarded upon confirmation of
Members will only receive a one-time survey
completion bonus, even if they submit their response multiple times.
Members who attend selected Sony Workshops will
be awarded Points.
Ways to Redeem Points /e-vouchers
Points can be redeemed for 3rd party
e-vouchers from My Sony Rewards portal.
have the required number of Points, you may select and redeem applicable
Rewards via the member portal. Your redemption of a Reward that is an e-voucher
is subject to the additional terms and conditions of the Sony PHILIPPINES or
the third-party merchant (as the case may be) that offers the particular e-voucher that you wish to redeem.
You must use your e-vouchers redeemed during
their applicable validity period. There shall be no extension of time for the
validity period of any e-voucher redemption dates. You agree that you will have
no claim whatsoever against the Sony PHILIPPINES for any expired e-vouchers.
Rewards are not redeemable for cash nor are they
exchangeable or refundable for other Rewards under any circumstances. They
cannot be resold, exchanged, refunded or transferred
for value under any circumstances. Rewards shall not be regarded, construed, or
used as valuable or exchangeable instruments under any circumstances.
Sony PHILIPPINES may at its sole and absolute
discretion and without prior notice to you, reject your request to redeem
Points for any reason whatsoever, including without limitation, where:
are insufficient Points to redeem for the particular Reward;
Reward is no longer made available or out-of-stock by the third party merchant;
Points you wish to use for redemption of Rewards have been issued to you in
PHILIPPINES reasonably believes that that redemption transaction may be
suspicious, illegal, involves any criminal activity or involves points that
have been obtained through dishonest or fraudulent means or abusive
Rewards are subject to availability and Sony PHILIPPINES has the right to
substitute the requested Rewards with other items of similar value in the event
the requested Reward is out of stock or unavailable for whatever reason.
Programme offers three (3) membership tiers as follows:
basic membership tier known as “Club”;
mid-level membership tier known as “Elite”; and
premier membership tier known as “Platinum”.
4.6.2 A tier cycle begins when a member
joins the loyalty program and lasts for 24 months unless the current tier is
upgraded. When a Member gets an upgrade, the new tier
cycle is extended by 24 months. Tier expiry will end after 24 months from the
date of upgrade.
requirements are set out below:
39,501 – 203,000
Points earned under the Programme shall be designated as “Qualifying Points”.
Such Qualifying Points shall exclude Points issued by designated marketing
campaigns, refunds, appeasements and such other events
to be determined by Sony PHILIPPINES in its sole discretion.
expiration of your membership tenure in a particular tier and if you have not
earned sufficient Qualifying Points during the 24 months’ tier cycle to be
retained in that tier, you shall be downgraded to the next relevant membership
4.7.1 To the extent as permitted
by applicable laws, the Company reserves the right at any time to:
18.104.22.168 vary, modify or amend the
terms and conditions of the Programme (including adding or deleting any terms);
terminate or modify the Programme;
22.214.171.124 revoke, adjust and/or
recalculate any Points awarded;
126.96.36.199 change the number of Points
required for redemption of specific Rewards or substitute any Reward with
another of a similar value;
188.8.131.52 modify the qualifications
and eligibility for earning Points;
184.108.40.206 modify the activities that
220.127.116.11 modify the methods used to
calculate the number of Points to be awarded;
18.104.22.168 withhold or cease the
awarding of Points to you;
22.214.171.124 modify the qualifying
Points or other criteria for membership tier upgrades and renewals; and
126.96.36.199 change or withdraw any
benefits related to a particular membership tier; and/or
188.8.131.52 change the duration taken
for Points to expire.
4.7.2 Without prior notice to you
and at its sole discretion, the Company may suspend the calculation and accrual
of Points to rectify any errors in calculation or adjust the calculation as it
reasonably deems fit without giving you prior notice or reason.
4.7.3 You shall be responsible for any
taxes, levies or duties that arise in connection with the issuance of Points to
you, your redemption of Points and/or the utilization of Rewards you have
redeemed and all costs and expenses relating to the same shall be borne by you.
USE OF SITE
5.1 Information and materials which you find published on
the Web Site may be the property of Sony or others, and
may be protected by and/or contain various intellectual property rights,
including without limitation copyrights and trademarks. You may not copy, redistribute or commercially exploit such materials without
the express written permission of the owner(s) of such information or
5.2 You warrant that all materials you submit for
publication or posting on the Web Site will not violate or infringe any
copyright, trademark, patent, design right or other statutory, common law or
proprietary rights of others, or contain anything obscene or libelous or incite sedition. By submitting information or
materials owned by you for publication or posting on, or distribution through,
the Site, you will be deemed to have granted Sony non-exclusive permission to
redistribute by transmission the information or materials worldwide without
charge or liability. Sony reserves the right, in its sole and absolute
discretion, but is under no obligation, to refuse to post, delete or edit any
information that you submit or enter into the Web
Site. You agree that you will not hold, nor seek to hold, Sony liable for the
loss of data or the misappropriation or infringement of any intellectual
property right to which you claim ownership. You agree that Sony is the owner
of any and all rights and interests (including without
limitation copyrights) in the Web Site.
5.3 You acknowledge that from the Web Site you can access
World Wide Web content that might contain illegal or offensive materials. You
acknowledge that Sony is not liable for any World Wide Web content, other than
that which it or its authorised agents or contractors directly author.
5.4 You acknowledge that Sony has the right to delete any
of your files on the Web Site, at its sole and absolute discretion.
5.5 All areas and portions of the Site are considered
public and, as such, there is no expectation of privacy or confidentiality.
Sony reserves the right to maintain, and make use of, chat logs, and any other
means that it deems in its sole and absolute discretion necessary and/or
appropriate, to ensure that subscribers to the Web Site are complying with the
rules of online behaviour above.
5.6 Sony makes no warranties on the future availability
of any content on the Web Site. It reserves the right to modify or discontinue
any content on the Web Site at any time, for any reason, without any advance
misuse of the Service may cause termination of your account. Sony PHILIPPINES
reserves the right to delete all data in your account and bar any further
access to such files, with or without cause at any time, for any reason or no
reason, and/or to terminate your account and your use of the Service with or
without cause at any time and effective immediately, without prior notice.
6.2 If you do not wish to be a member
of the Programme or would like to terminate your membership or account, you may
do so by contacting us through our webpage at https://web.sony-asia.com/ph/contact-us/.
6.3 Upon your cessation as a member
of the Programme, all then outstanding Points at such point in time shall be
automatically voided. Once voided, Points cannot be redeemed or reinstated. No
accumulation or carry over of Points will be permitted even if you subsequently
reinstate your membership, such reinstatement to be at Sony’s discretion.
6.4 Fraud, abuse of redemptions or
any dishonest activities related to the Programme may result in the forfeiture
of accumulated Points as well as, demotion of your membership tier,
cancellation of your membership in the Programme or termination of your
Sony PHILIPPINES will immediately terminate any account that it
believes, in its sole discretion, is transmitting or is otherwise connected
with any junk mail, spam, chain letters, or other unsolicited bulk e-mail
commercial or otherwise.
NO RESALE OF SERVICE
You agree not to resell
the Service or use of or access of the Service.
You agree to indemnify, defend and hold harmless Sony PHILIPPINES and
its parents, subsidiaries, affiliates, officers, and employees from any loss,
liability, claim, demand, damage, or expenses (including reasonable attorney's
fees) asserted by any third party due to or arising from or in connection with
your use of or conduct on the Service, or messages posted or transmitted by you
on or through the Service or reserves the right, at its own expenses, to assume
the exclusive defense and control of any matter
otherwise subject to indemnification by you, which shall not excuse your
time without notice. Sony PHILIPPINES also reserves the right to modify or
discontinue the Service, temporarily or permanently, with or without notice to
you. You agree that Sony PHILIPPINES shall not be liable to you or any third
party for any modification to or discontinuance of the Service.
SONY PHILIPPINES PROPRIETARY RIGHTS
The contents of the Web Site, such as text, graphics, images, music,
logos, button icons, links, HTML code, trademarks, software
and other material (collectively hereinafter referred to as
"Materials") and the compilation (meaning the collection, arrangement
and assembly) of all Materials on the Web Site are protected under copyright,
trademark and other applicable laws. All Materials and compilation thereof are the
exclusive property of Sony PHILIPPINES or its content suppliers or clients.
Unauthorised use of any of the Materials may violate copyright, trademark, and
other applicable laws. You acknowledge that any content you received through
the Service may be displayed, reformatted, and printed by you for your personal,
non-commercial use only. You agree not to modify, copy, reproduce, republish,
upload, post, transmit, sell or distribute in any way
content available through the Service, including code and software or otherwise
use the Materials in any way without the Sony PHILIPPINES's prior written
consent and for any public or commercial purpose.
DISCLAIMER OF WARRANTIES
The materials available on or through Sony PHILIPPINES and any of its
agents or partners are provided on an "as available" basis and
without warranties or conditions of any kind either express or imply. You
expressly agree that use of the Service is at your sole risk.
To the fullest extent permitted by applicable law, Sony PHILIPPINES
expressly disclaims all warranties and conditions of any kind, whether express
or implied, including but not limited to, implied warranties of merchantability
and fitness for a particular purpose. Sony PHILIPPINES makes no warranty that
the Service will meet your requirements, nor that the Service will be
uninterrupted, timely secure or error free. Sony PHILIPPINES makes no warranty
as to the use of the results that may be obtained from the use of the Service
or makes no warranty that defects in the software will be corrected or that
this site or the server that makes it available is free of viruses or other
harmful components. Sony PHILIPPINES disclaims any warranty or representation
that confidentiality of information transmitted through the Service will be
Sony PHILIPPINES makes no warranty regarding any goods or services or
the delivery of any goods or services or the delivery of any goods or services
purchased or obtain through the Service or advertised through its supplier's
sponsors or advertisers, or regarding any transactions entered
into through the Service.
No advice or information, whether oral or written, obtained by you from
Sony PHILIPPINES or through or from the service shall create any warranty not
expressly stated herein.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, under no
circumstances, including, but not limited to, negligence, shall Sony PHILIPPINES
be liable for any direct, indirect, incidental, special or consequential
damages, resulting from the use or the inability to use the Service, from the
cost of procurement of substitute goods and services, from any goods or
services purchased or obtained or messages received or transactions entered
into through or from the Service or from unauthorized access to or alteration
of your transmissions or data, including but not limited to damages for loss of
profits, use, data or other intangibles, even if Sony PHILIPPINES has been
advised of the possibility of such damages.
You further agree that Sony PHILIPPINES shall not be liable for any
damages arising from interruption, suspension or
termination of service, including but not limited to direct, indirect,
incidental, special, consequential or exemplary damages, whether such
interruption, suspension or termination was justified or not, negligent or
intentional, inadvertent or advertent.
Some jurisdictions do not allow the limitation of exclusion of certain
warranties, conditions, and/or liability for some types of damages, so some of
the above exclusions may not apply to you.
The failure of Sony PHILIPPINES to exercise or enforce any right or
competent jurisdiction to be invalid or contrary to law, then such provision(s)
shall be constituted, as nearly as possible, to reflect the parties'
force and effect.
You agree that regardless of any statute or laws to the contrary, any
claim or cause of action arising out of or related to use of the Service or to
cause of action arose or be forever barred.
have no legal or contractual effect or significance.
Each individual game or service of the Service may contain other laws/regulations
on top of the above rules and you are required to go
through it before you participate in such service.
dispute or difference arising out of or in connection to this Agreement or the
breach thereof including any question regarding its existence, validity or
termination, the parties hereto shall use their best endeavours to settle such
disputes or differences through amicable discussions. To this effect, they shall
consult and negotiate with each other, in good faith and understanding of their
mutual interests, to reach an equitable solution satisfactory to both parties.
If the parties are unable to reach any solution within a period of thirty (30)
days after the commencement of the negotiation or thirty (30) days from the
date upon which one of the parties shall issue a notice for submission of the
matter for arbitration pursuant to this Clause, whichever is the later, then
the disputes or differences shall be referred to and finally resolved by
arbitration in Philippines in accordance with Republic Act No. 9285 or Alternative
Dispute Resolution Act of 2004("ADR Act") for the time being in force
which rules are deemed to be incorporated by reference into this term.
Sony Philippines, Limited