6

3.3 based on 6 customer reviews

2
1
1
1
1
Picture Quality

Good

Sound Quality

Average

Features

Good

Design

Average

Ease of Use

Good

Please note: Some product models, variations and/or features and services mentioned within Product Reviews may not be available in certain countries.

Most Helpful Positive
0

Good but Not Perfect

85" class (84.6" diag) 09 September 2021 by pberens (USA) Verified Purchaser Verified

Overall I am happy with this TV and would buy it again. The picture quality is excellent and the viewing angle is great. HDR and Dolby Vision are amazing. However there are a few issues: The most serious is eARC/ARC support. When connected to an AV receiver, sound will occasionally drop for about 10 to 15 seconds when using the built-in Android TV apps like Hulu. Looking this issue up on the web, it appears that is a common problem with many later model Sony TV's and I've not seen where anyone has been able to get this to be resolved other than to attach an external box (like a Shield TV or Apple TV) to play that content. Sony responded with a link for generic ARC troubleshooting that was of no help to this problem. Other people report similar experiences with no real help offered. You really have to use eARC if you want high end sound like DTS or Dolby Atmos sent to your audio system as the optical connection is too slow to support this. CEC works well if you are willing to let the TV control everything. This is fine, except the TV will only control the volume on a hand full of brands of receivers with Yamaha not being one of them. Also their remote has no "stop" nor skip forward or reverse buttons which is annoying given that fact there is plenty of room for them. So for these reasons I still have to use my Harmony One third party remote, but the idea of the TV being the one to control the switching of the AV input is not suited to this type of remote. The screen has a glossy surface so any lights you have that are at or near the same height as the TV will cause a horizontal beige streak on the screen during dark scenes at night. Overhead lighting is not an issue. So you either live with the streaks or turn the offending lights off. I think the gloss surface probably helps make the image quality so amazing, so I am willing to live with this. The other glaring issue is the very small amount of app storage offered on this TV. If you don't delete the bloatware, after adding two of three new apps you will be told by TV that you are out of room. For a high end TV, this is inexcusable. For just a dollar or two more the could have easily added considerably more storage. Even if you delete the bloatware that you can (things like Netflix are locked down and cannot be removed) that only allows maybe another app or two before you are out of room again. Luckily you can add a cheap USB flash memory stick to solve this problem --- but the point is at the price of this TV you shouldn't have to. This last issue is true of nearly any current Android/Google TV on the market. The Android GUI runs ONLY at 1080p Download the "rescheck" Android app an you will see. Applications that stream video, like Amazon Prime etc, use the Android Media Layer interface that gets around this and do indeed stream 4K video. However, apps that display pictures (like photo album software) are stuck with the GUI resolution of 1080p. So if you thought you were going to be able to see you high resolution snapshots in their full 4K glory, you will be very disappointed. This is potentially fixed with an Android "adb" tweak to change the GUI resolution to 4k, but I am not willing to risk on a TV this expensive (so I did it on my Nvidia Shield instead and use that for the photo apps as well as most other things due to the ARC audio issues stated above). Android TV version 12 is supposed to fix this but who knows if or when this TV will get this upgrade (This TV is currently running Android TV version 10). So because of this and the audio issue, I use my Nvidia Shield for nearly all content except for YouTube which I run from the Sony TV due to its support for YouTube HDR which is not supported by the Shield. So if you use the built in speakers and not an A/V receiver most of this will not be an issue for you except the 1080p Android resolution which like I said is currently true for all other Android TV's as well and is fixable if it really bothers you.

Picture Quality

Excellent

Sound Quality

Poor

Features

Excellent

Design

Good

Ease of Use

Good

11

4

Most Helpful Critical
0

X95j has problem.

215 cm (85'') 24 August 2021 by Sam1975 (Singapore) Verified Purchaser Verified

The x95j 85 inch was delivered to my house on 6 August. I must say i am very disappointed. The pictures don't look good. You can see backlight grids whenever i watch football match. There is also blurred image and double image.

Picture Quality

Poor

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

18

15

6 Customer Reviews

Models

0

Good but Not Perfect

85" class (84.6" diag) 09 September 2021 by pberens (USA) Verified Purchaser Verified

Overall I am happy with this TV and would buy it again. The picture quality is excellent and the viewing angle is great. HDR and Dolby Vision are amazing. However there are a few issues: The most serious is eARC/ARC support. When connected to an AV receiver, sound will occasionally drop for about 10 to 15 seconds when using the built-in Android TV apps like Hulu. Looking this issue up on the web, it appears that is a common problem with many later model Sony TV's and I've not seen where anyone has been able to get this to be resolved other than to attach an external box (like a Shield TV or Apple TV) to play that content. Sony responded with a link for generic ARC troubleshooting that was of no help to this problem. Other people report similar experiences with no real help offered. You really have to use eARC if you want high end sound like DTS or Dolby Atmos sent to your audio system as the optical connection is too slow to support this. CEC works well if you are willing to let the TV control everything. This is fine, except the TV will only control the volume on a hand full of brands of receivers with Yamaha not being one of them. Also their remote has no "stop" nor skip forward or reverse buttons which is annoying given that fact there is plenty of room for them. So for these reasons I still have to use my Harmony One third party remote, but the idea of the TV being the one to control the switching of the AV input is not suited to this type of remote. The screen has a glossy surface so any lights you have that are at or near the same height as the TV will cause a horizontal beige streak on the screen during dark scenes at night. Overhead lighting is not an issue. So you either live with the streaks or turn the offending lights off. I think the gloss surface probably helps make the image quality so amazing, so I am willing to live with this. The other glaring issue is the very small amount of app storage offered on this TV. If you don't delete the bloatware, after adding two of three new apps you will be told by TV that you are out of room. For a high end TV, this is inexcusable. For just a dollar or two more the could have easily added considerably more storage. Even if you delete the bloatware that you can (things like Netflix are locked down and cannot be removed) that only allows maybe another app or two before you are out of room again. Luckily you can add a cheap USB flash memory stick to solve this problem --- but the point is at the price of this TV you shouldn't have to. This last issue is true of nearly any current Android/Google TV on the market. The Android GUI runs ONLY at 1080p Download the "rescheck" Android app an you will see. Applications that stream video, like Amazon Prime etc, use the Android Media Layer interface that gets around this and do indeed stream 4K video. However, apps that display pictures (like photo album software) are stuck with the GUI resolution of 1080p. So if you thought you were going to be able to see you high resolution snapshots in their full 4K glory, you will be very disappointed. This is potentially fixed with an Android "adb" tweak to change the GUI resolution to 4k, but I am not willing to risk on a TV this expensive (so I did it on my Nvidia Shield instead and use that for the photo apps as well as most other things due to the ARC audio issues stated above). Android TV version 12 is supposed to fix this but who knows if or when this TV will get this upgrade (This TV is currently running Android TV version 10). So because of this and the audio issue, I use my Nvidia Shield for nearly all content except for YouTube which I run from the Sony TV due to its support for YouTube HDR which is not supported by the Shield. So if you use the built in speakers and not an A/V receiver most of this will not be an issue for you except the 1080p Android resolution which like I said is currently true for all other Android TV's as well and is fixable if it really bothers you.

Picture Quality

Excellent

Sound Quality

Poor

Features

Excellent

Design

Good

Ease of Use

Good

11

4

0

Best Tv I ever bought

65" class (64.5" diag) 30 August 2021 by Dagodf (USA) Verified Purchaser Verified

Right out the box perfect picture and the best sound system of any tv I have ever heard. Waited 7 months glad I did!

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

9

6

0

X95j has problem.

215 cm (85'') 24 August 2021 by Sam1975 (Singapore) Verified Purchaser Verified

The x95j 85 inch was delivered to my house on 6 August. I must say i am very disappointed. The pictures don't look good. You can see backlight grids whenever i watch football match. There is also blurred image and double image.

Picture Quality

Poor

Sound Quality

Poor

Features

Poor

Design

Poor

Ease of Use

Poor

18

15

0

Great tv

189 cm (75”) 22 July 2021 by Glenn52 (United Kingdom) Verified Purchaser Verified

This is a amazing tv great picture and sound I'm very happy as its amazing with the ps5 and movies

Picture Quality

Excellent

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

32

15

0

screen bottom difference

75" class (74.5" diag) 14 June 2021 by blue9sky (USA)

Screen bottom frame looks totally different than the one on your introduction video. Your actual unit has a separate bottom bar shorter than the screen frame length. Please clarify

7

139

0

Bad stand design for widths

85" class (84.6" diag) 19 May 2021 by One of Four (USA)

The stand design for the X95J are not good. Narrow setting is good for small TV stands however the standard stands and sound bar widths are to wide. Can not fit on stand 66" stand widths. You needs a width about 55 -60" to accommodate stand widths that are 66" which are common. Will have to look for alternative manufactures with good stand widths like Samsung pedestal design. Sorry Sony you did it again. Need to do better. Wide stands do not accommodate most people.

Design

Fair

59

346