Article ID : 00206013 / Last Modified : 15/02/2019

Check the state of the indicator when you turn on the headset after initializing it.

    When you initialize the headset, it returns to factory settings and all Bluetooth pairing information is deleted. The location of the power indicator and initializing method differ depending on the headset. For details, refer to the manual supplied with the product.

    Ex) WH-1000XM2 initializing method

    1. Turn off the headset while the USB cable is not connected.
    2. Press the  (power) button and the NC/AMBIENT button simultaneously and hold for at least 7 seconds.

    3. When initialization is complete, the indicator (blue) flashes 4 times.

     

     

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