Article ID : 00248428 / Last Modified : 09/09/2021

How can I find my Headphones model name and serial number?

    Headband Headphones

    You can usually find the model name and serial number either on the headband or inside the head-padding, as shown in the image below

    Headband Headphones


    Truly Wireless Headphones

    The model name and serial number are located either on the bottom or within or behind the charging case, as illustrated below.

    Truly Wireless Headphones WF-1000XM3
    Example for WF-1000XM3

    Truly Wireless Headphones WF-1000X
    Example for WF-1000X


    Note:  Some headphones don't have a serial number on them.