Article ID : 00198458 / Last Modified : 27/04/2018

The Netflix icon is missing.

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The following may cause why the Netflix icon is missing on your TV screen:

NOTE: Because each of these causes represents a possible solution to this issue, check to make sure that the Internet video app does not reappear after completing each step.

  1. Internet video stations are missing.
  2. Network Error appears when trying to access or stream Internet video content using the Netflix app on the Blu-ray Disc player.
  3. Feature not available or Service cannot be accessed at this time error  appears when trying to access an Internet video app.