Article ID : 00150754 / Last Modified : 11/04/2018

Content error message appears when trying to view a Netflix video.

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When the Content error message appears, this is an indication that the device requires a software update to play the desired Internet content.

Sony Internet video devices have one of the following menu settings that will help you avoid errors that are easily fixed with a software update.

  • Set the device to receive automatic updates. When this setting is set to On the device will automatically download updates.
  • Set the update notification setting to On. When this setting is enabled, a notification will appear when a new update is available.

For model-specific information regarding which of these two settings are available or how to set either of these settings, refer to the supplied operations manual.