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Sony SupportLCD TVs (BRAVIA)

KDL-55HX700

Included components may vary by country or region of purchase: RM-GD014, RM-SD007

  • Specifications

All

DownloadsManualsQuestions & Answers

TV Troubleshooting Guide

Save time, fix your TV online with this easy guide
Important Information

Popular Topics

  • Having trouble with your remote? Here are the five most common causes and how to solve them

TV Connectivity Guide

Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

Sound & Audio

Get help with audio settings and troubleshooting.

Picture, Screen & Flashing Lights

Get answers to common questions like lines on the screen, no picture and image quality.

Important Information

  • Termination of TV Software Updates for certain models
  • Notice for Sony product owners: Termination of YouTube App on certain television, video and audio products
  • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services
  • Notices and Licenses for Software Used in this Television

Downloads

Looking for Firmware / Software Update of your TV?

Find out where to find and how to update here.

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • Termination of Software UpdateRelease Date: 27/10/2021
    27/10/2021

Manuals

  • English
  • Simplified Chinese
File Size
Release Date
  • Operating InstructionsFile size is not provided.Release Date: 12/04/2014
    12/04/2014
  • [PDF]Operating Instructions(1.67 MB)Release Date: 26/10/2010
    1.67 MB
    26/10/2010
  • i-ManualFile size is not provided.Release Date: 12/04/2014
    12/04/2014
  • i-ManualFile size is not provided.Release Date: 12/04/2014
    12/04/2014

Questions & Answers

  • BRAVIA TV Troubleshooting Guide
  • What is Screen Mirroring and how do I use it with my Sony TV?
  • The picture on the TV screen is too dark.
  • No longer able to find the Dailymotion app.
  • How to format USB storage device for playback on TV?
  • Netflix errors messages and error codes
  • How to determine which version of the Netflix app is on my Sony device?
  • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
  • What are the compatible HDR formats on my TV (other than Android TV™)?
  • Internet streaming videos freeze, stop, pause, buffer, or the picture and sound quality is poor.
  • The Netflix icon is missing.
  • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
  • When streaming Netflix Ultra HD, the image is not in 4K.
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