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Sony SupportLCD TVs (BRAVIA)

KDL-50W670A

Included components may vary by country or region of purchase: RM-GD029

    All

    DownloadsManualsQuestions & Answers

    TV Troubleshooting Guide

    Save time, fix your TV online with this easy guide
    Important Information

    Popular Topics

    BRAVIA TV Apps Troubleshooting Guide

    Learn how to solve some common issues you may have with apps on your TV.
    • Find what you are looking for...manuals, firmware, drivers, specifications and more
    • Having trouble with your remote? Here are the five most common causes and how to solve them

    TV Connectivity Guide

    Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

    Sound & Audio

    Get help with audio settings and troubleshooting.

    Picture, Screen & Flashing Lights

    Get answers to common questions like lines on the screen, no picture and image quality.

    Important Information

    • Notice for BRAVIA TV owners: Termination of Twitter Service Availability on Sony 2010 through 2016 BRAVIA non-Android TV models
    • Notice for BRAVIA owners: Termination of some internet associated functions on selected BRAVIA televisions
    • Notice for BRAVIA owners: Termination of Facebook App on selected BRAVIA televisions
    • Notice for affected Sony BRAVIA® LCD TVs: Inability to sign in to Skype service - Updated on 13th Aug 2014
    • Notice of restoration of temporary network service suspension for BRAVIA LCD TV - Updated on 1st April 2014
    • Notice for certain Sony BRAVIA LCD TVs Repeated Reboot and Temporary Disabled Internet Services
    • Notice of service condition on PlayMemories Online
    • Notice for Sony product owners: End of Skype Service Availability
    • Notices and Licenses for Software Used in this Television

    Downloads

    Support by Sony mobile app

    Stay informed about news, software/firmware updates and more!

    Release Date
    • System Software Update (Version PKG4.600GAA) For Asia PacificRelease Date: 18/10/2016
      18/10/2016

    Manuals

    • English
    File Size
    Release Date
    • Help Guide (Web manual)File size is not provided.Release Date: 09/01/2014
      09/01/2014
    • Help Guide (Web manual)File size is not provided.Release Date: 09/01/2014
      09/01/2014
    • [PDF]Operating Instructions(6.11 MB)Release Date: 12/04/2014
      6.11 MB
      12/04/2014

    Questions & Answers

    • BRAVIA TV Troubleshooting Guide
    • What is Screen Mirroring and how do I use it with my Sony TV?
    • How to perform a Firmware / Software update on BRAVIA TV?
    • The picture on the TV screen is too dark.
    • No longer able to find the Dailymotion app.
    • Netflix errors messages and error codes
    • How to determine which version of the Netflix app is on my Sony device?
    • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
    • What are the compatible HDR formats on my TV (other than Android TV™)?
    • Internet streaming videos freeze, stop, pause, buffer, or the picture and sound quality is poor.
    • The Netflix icon is missing.
    • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
    • When streaming Netflix Ultra HD, the image is not in 4K.
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      Find information on Tourist Limited Warranty

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      List of Sony offices in Asia Pacific region that provide after-sales service activities

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