Article ID : 00228887 / Last Modified : 03/06/2021

How to pair your Bluetooth device to a laptop / desktop computer

    Check out the following video from the Sony Bluetooth Series to learn how to connect your Bluetooth device to a Windows or Mac computer.

    For more detailed information, follow the four steps in the article below.

    Tip: Learn how to turn captions on or off when watching Internet videos from YouTube

    Step 1: Make sure your laptop / desktop computer has a Bluetooth module

    The first important step is to make sure the laptop / desktop has a Bluetooth module. Some laptop / desktop might not come with this hardware. Check the manual of your laptop / desktop on the availability of the Bluetooth module.

    If your laptop / desktop does not come with a Bluetooth module, an external Bluetooth module adapter can be purchased to help you enable Bluetooth function on your laptop / desktop.


    Step 2: Put the device you want to connect to your computer into pairing mode

    By entering pairing mode, you make the device you want to connect to your laptop or desktop computer discoverable.

    The steps to enter pairing mode may vary depending on the device you want to connect (headphones, speakers, smartphone, etc.).

    • Example: The WH-1000XM4 wireless Bluetooth headset immediately goes into pairing mode when used for the first time.
    • However, the second time you pair it, you will have to press and hold the pairing mode button for 7 seconds.

    How do I put my Bluetooth headphones into pairing mode?


    Step 3: Enable Bluetooth on your laptop/desktop computer

    Windows 10 & 8

    Windows 7



    Step 4: Pair and set up your device

    Windows 10 & 8

    Windows 7



    Additional troubleshooting tips

    Turn Bluetooth OFF and ON again 

    Check your Bluetooth drivers 

    Turn OFF Airplane mode (Windows 10)