Article ID : 00228635 / Last Modified : 18/06/2019

I paired my Bluetooth speakers with my computer but no sound comes out or I can't reconnect

    Check the following.

    • Check that the computer volume is not muted.
    • Check that the wireless speaker you want to connect is set as a playback device.
      In the Sound settings of the computer, check that the speaker is set to Default Device.
    • Restart the music software.
    • Turn off the Bluetooth function of the computer, and then turn it on again.
    • Delete the device information from the computer, and then pair with the speaker again.
      For details, refer to: How to delete the Bluetooth device information of your playback device

    NOTE: Operation is not guaranteed on all computers including self-made computers.