Article ID : 00235497 / Last Modified : 21/11/2019

The Sound Bar or Home Theater System does not turn off, even when the TV is turned off.

    NOTES:

    • This article applies to Sound Bars/Home Theater Systems with an HDMI port. To verify your model has an HDMI port, refer to the product manual.
    • This procedure may vary depend on the model. For details, refer to the manual of the product.
    • The auto power off function may be available with HDMI compatible devices manufactured by other companies, but the operation is not guaranteed.

    If the Sound Bar/Home Theater System does not turn off even when the TV connected via an HDMI cable is turned off, check the following:

    1. Turn on the Control for HDMI (Bravia Sync) function of the TV.
      NOTE: The following is an example of some Android TV™.
      1. Press the Home button on the remote control.
      2. Select Settings.
      3. Select Watching TV.
      4. Select External inputs.
      5. Select BRAVIA Sync settings, then set to ON.
    2. In the Control for HDMI (Bravia Sync) setting of the TV, if there are settings related to the auto power off function (e.g. Auto devices off), set those to Automatic or On.
      NOTE: Depending on the model, there may be no auto power off setting, or the setting name may be different.

    3. Turn on the Control for HDMI function of the Sound Bar/Home Theater System. 
      NOTE: The following are examples:

      HT-X9000F/Z9F:
      1. Using the Sound Bar remote control, press the HOME button.
      2. Select Setup.
      3. Select Advanced Settings.
      4. Select HDMI Settings.
      5. Select Control for HDMI and then set to On.
      HT-S100F/S200F/X8500:
      1. Using the Sound Bar remote control, press and hold the VOICE button for 5 seconds.
      2. The USB indicator flashes twice indicating the Control for HDMI function is on.
    4.  In the HDMI settings of the Sound Bar/Home Theater System, if there are settings related to the auto power off feature (e.g. Standby Linked to TV), set those to Auto or On.
      NOTE: Depending on the model, there may be no auto power off setting, or the setting name may be different.