Applicable Models

This information is for the following models:

  • NW-A100TPS
  • NW-A105
  • NW-A106HN
  • NW-ZX507

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

About this download

Benefits and Improvements

  • Provides a Security Update
  • Fixes an issue where black dots and lines appear on the Home screen
  • Fixes an issue where images of the quick setting panel were not correctly displayed
  • Fixes an issue where the Wi-Fi does not turn on from time to time
  • Improves general functions

File Info

File Version

  • Version 1.01.00

Release Date

  • 28-11-2019

Preparation

Check the firmware version

If your Walkman has already been updated to software version 1.01.00, you do not need to perform the update.

  1. Swipe the Home screen upwards.
  2. Tap [Settings] – [System] – [About device]
  3. The model name and the software version are shown in [Model & hardware] and [Build number] respectively.

Before you upgrade

  • Be sure to remain connected to the network while updating.
  • After updating, the firmware cannot be reverted to an earlier version.
  • Please transfer all data from the unit to the computer, as data which remains on the unit may be lost when updating.
  • We cannot guarantee that tracks and data will not be damaged or deleted when performing this update.
  • When updating, the unit needs to have about 2 GB of free space. Please check that there is sufficient free space.
  • If there is not enough free space in the built-in flash memory, transfer any unnecessary data back to the computer to increase free space.
  • Make sure the Walkman is in the charging state and has over 60% battery charge left.
  • When installing this file, make sure that you are logged in as the Administrator or as a user with administrative rights.
  • The communication cost will be borne by users.

Important notice

If the Walkman date and time are not set correctly, the update notification may not appear. Please check that the date and time have been set correctly. If they are not correct, please set the date and time manually.

How to set the date and time

  1. Swipe the Home screen upwards.
  2. Tap the [Clock] icon to display the current date and time.
    • If the date and time are correct, the Walkman will display the update notification. If the date and time are not correct, set the correct date and time using the following procedure.
  3. Return back to the Home screen by tapping "" (home on the Navigation bar) at the bottom of the screen.
  4. Swipe the Home screen upwards.
  5. Tap the menu items in the following order.
    [Settings] – [System] – [Date & time]
  6. If [Automatic date & time] is on, tap [Automatic date & time]. [Set date] and [Set time] will be clearly displayed below [Automatic date & time].
  7. Tap [Set date] and set to the correct date. Then tap [OK] to return to the [Date & time] screen.
  8. Tap [Set time] and set the correct time. Then tap [OK] to return to the [Date & time] screen.
  9. Set [Automatic date & time] to on.

Download & Install

You can upgrade using either of the following methods:

  • Update via Wi-Fi (wireless LAN)
  • Update using Music Center for PC

Step 1: Install the update

(1) Update via Wi-Fi (wireless LAN)

By connecting to the Internet via Wi-Fi, you can download the latest software to update your Walkman.
When new software is released, the update notice will be displayed when the Walkman is connected to Wi-Fi.

  1. Connect the Walkman to a power source.
  2. Turn on the Wi-Fi function to connect the Walkman to the Internet.
  3. Swipe the Home screen upwards.
  4. Tap [Settings] – [System] – [Advanced] – [System updates].
  5. Read the message carefully and follow the onscreen instructions to carry out the update.

Note:
When you try to update the software, you may be required to allow access to the storage. If prompted, please give permission to access the storage.

(2) Update using Music Center for PC

"Music Center for PC" is a PC application for managing contents that can be used with the Walkman.
On start-up, Music Center for PC connects to an update server via the Internet and checks automatically for Walkman update information.

  1. Turn off the Wi-Fi function to disconnect the Walkman from the Internet.
  2. Start up "Music Center for PC" on the PC.
  3. Connect the Walkman to the PC.
  4. The "Use USB for" dialog will be displayed on the Walkman screen. Tap "File Transfer" in the "Use USB for" dialog, then tap "OK".
  5. The update notice will be displayed on the PC screen. Read the message carefully and follow the onscreen instructions to carry out the update.

Note:
If necessary, turn on the Wi-Fi function to connect the Walkman to the Internet.

Step 2: Check the update was successful

After the update, please confirm the new version has been installed successfully by following these steps:

  1. Swipe upwards on the Home screen of the Walkman.
  2. Tap [Settings] – [System] – [About device]. The software version is displayed in [Build number].
  3. If the [Build number] is "1.01.00", the update was successful.