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Important Information
Popular Topics
  • Frequently Asked Questions for PlayMemories Home
  • How to transfer pictures and videos from a camera to a computer or device.
Important Information
  • Termination of Map View in PlayMemories Home (Windows version) and the map display function in GPS Image Tracker
  • End of support notification for products using the Windows Vista operating system
  • Windows 10 information - updated on 28th July 2015
  • Konica Minolta Products’ Service Closure Notice
  • Information about charging USB peripherals using Windows 8.1 PC - Updated on 13th February 2014
  • Notice of end of support for hardware and software products running on Windows XP
  • Notice to Customers of Sony Video Cameras and Digital Still Cameras Regarding Use of Rechargeable Battery Packs
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Release Date
  • PlayMemories Home
    14/02/2019
  • USB Driver for Windows Operating System
    27/10/2004
Questions & Answers
  • Frequently Asked Questions for PlayMemories Home
  • The compact camera displays error code beginning with E:**, C:**, or System error
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Photo & Video Transfer
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  • Import Photos and Videos to a Windows Computer Using PlayMemories Home
  • Import Photos and Videos to a Macintosh (Mac) Computer Using PlayMemories Home
  • How to transfer video from a Digital8 or MiniDV camcorder to a computer
Battery Frequently Asked Questions
  • The power does not turn ON even if the battery pack or AC adapter is attached.
  • The battery does not charge.
  • What accessories or lenses are compatible with my camera or camcorder?
  • The battery drains quickly.
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