Article ID : SX656004 / Last Modified : 27/07/2021

Why is there a rattling sound when I shake my device?

    Information / Solution

    You might hear a rattling sound when you shake your device or tap on one of the corners. This is an expected behavior caused by a certain component inside the phone. You don`t need to worry that there is anything loose inside the phone as long as the unit has not been abused abnormally, e.g. dropped, thrown, etc.