Article ID : S500021196 / Last Modified : 11/04/2018

How to resolve if password for DVD Parental Control was forgotten?

Forgot the password for DVD Parental Control.

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Press the reset button with a pointed object, such as a ballpoint pen.

Please note that pressing the reset button will erase the clock setting and some stored content e.g. tuner preset memory.

For XAV-72BT, reset button is located at 5 in below image.