Article ID : S500009325 / Last Modified : 11/04/2018

Why are there disturbing noises coming out when I play Quick Time file?

    When I play a movie file of Quick Time formatted type (*.mov) with Quick Time Player or Media Bar, there are some disturbing noises coming out. Why and how do I resolve that?

    (Reproduction steps)
    1) Click [Start]->[Programs]->[Quick Time]->[Quick Time Player].
    2) Click [File]->[Open Movie].
    3) Choose [Sample Movie] (Program Files -> Quick Time -> Sample.mov) to play.
    4) Disturbing noises are generated in the sound.


    To avoid this symptom, you have to change the Quick Time setting by changing the [FIFO size] in [Sound Out] option, using the following steps.

    1) Click [Start]->[Settings]->[Control Panel] and double click on [Quick Time].
    2) Choose [Sound out] in pull down menu.
    3) Click [Options].
    4) Change the [FIFO size] (initial setting is "60") to larger number. (Changing to 70-80 would improve this symptom.)
    5) Click [OK] to close the window.

    Sometimes, the buffer(memory) for Sound out is set as a standard in Quick Time and will be short. This causes the symptom and will be avoided if you change [FIFO size] and restore enough buffer.