Sometimes the TV remote control response is poor. (For some BRAVIA TVs released in 2017 or later)
IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article.
Try the following to improve symptoms.
- Check that nothing is covering the TV's remote control sensor.
- Remove the batteries from the remote control, and then insert them again after two minutes.
- Unplug the TV and plug it in again.
- Replace the batteries with new ones. When replacing the batteries, remove the old ones from the remote control, and then insert the new ones after one minute.
NOTE: Removing the batteries and discharging for one minute resets the remote control.