Sony has recently discovered a failure during the installation of the Hardware Operation Guide (PDF) and/or the driver from the CD-ROM supplied with NW-E013F/E015F/E016F. Due to the CD-ROM production process, customers may fail to install the Hardware Operation Guide (PDF) and/or the driver from the CD-ROM.

Applicable Models:
NW-E013F/E015F/E016F supplied CD-ROM part number ending with -04

* How to confirm the part number of the CD-ROM supplied with the player

The revised Hardware Operation Guide (PDF) and driver download are available follows:

Hardware Operation Guide (PDF)

Windows 2000 driver 
Note: Only Windows 2000 Professional users are requested to download the driver.