Audio Description and related functions do not work properly.
This condition is due to a communications-error experienced with the newly introduced 1PID broadcast protocol.
If there is a new TV software available, please download the new software and update the TV.
Follow these steps to perform the software update.
- Press the HOME button on the remote control.
- Select Settings.
- Select Customer Support.
- Select Software Update.
- Select Network.
Visit our Community and share your experiences and solutions with other Sony customers
Contact your Sony Support team
Find information on Tourist Limited Warranty
List of Sony offices in Asia Pacific region that provide after-sales service activities
Never miss an update again! Find information and receive instant notifications about your product
