A playback error icon appears when trying to view some BMP photo files.
The Blu-ray Disc player only supports BMP files with the following specifications:
- The file is not a compressed file.
- The bit depth of the file is 1, 4, 8, 24, or 32 bits.
- The BMP file resolution is less than or equal to 1920x1080.
Please confirm that your BMP file adheres to all of the above specifications.