Audio skips occur when listening to a music service.
Some environmental factors such as the network environment and access point may cause audio skips.
In addition to environmental factors, some specific services are confirmed to cause audio skips when listening to them.
Some applications of these services place a heavy load on the unit (the set) during playback, causing process delay and audio skips.
In addition to environmental factors, some specific services are confirmed to cause audio skips when listening to them.
Some applications of these services place a heavy load on the unit (the set) during playback, causing process delay and audio skips.
Support Community
A place where you can find solutions and ask questions
Contact support
Contact our Support team
Warranty Information
Find information on Tourist Limited Warranty
Service Centres
List of Sony offices in Asia Pacific region that provide after-sales service activities
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
